How NextGen Healthcare's Ambient AI Helped Two Clinics Break the Cycle of Pajama Time episode artwork

EPISODE · Mar 23, 2026 · 21 MIN

How NextGen Healthcare's Ambient AI Helped Two Clinics Break the Cycle of Pajama Time

from Healthcare IT Today Interviews · host John Lynn

If your clinicians are still charting after dinner, you are not imagining the burnout curve. Many teams have hit the wall and are looking for relief that didn’t require hiring staff they could not find.In this conversation, Dr. Derrick Hamilton of Juniper Health and Kathy Halcomb of White House Clinics share how NextGen Healthcare’s Ambient Assist changed daily life for their clinicians. Along with Dr. Robert (Bob) Murry, Chief Medical Officer at NextGen Healthcare, they talk openly about pajama time, rising chart backlogs, unexpected early adopters, and the speed at which ambient documentation shifted patient, staff, and family experience. This conversation shows the surprising speed at which AI scribes can have an impact on a physician practice.What surprised you most about the results of implementing AI scribes at your organization? Share your experience below.🔔 Subscribe for more great interviews with Health IT leaders.Learn more about Juniper Health at https://juniperhealth.org/ Learn more about White House Clinics at https://whitehouseclinics.com/ Learn more about NextGen Healthcare at https://www.nextgen.com/Find more great health IT content at https://www.healthcareittoday.com/

If your clinicians are still charting after dinner, you are not imagining the burnout curve. Many teams have hit the wall and are looking for relief that didn’t require hiring staff they could not find.In this conversation, Dr. Derrick Hamilton of Juniper Health and Kathy Halcomb of White House Clinics share how NextGen Healthcare’s Ambient Assist changed daily life for their clinicians. Along with Dr. Robert (Bob) Murry, Chief Medical Officer at NextGen Healthcare, they talk openly about pajama time, rising chart backlogs, unexpected early adopters, and the speed at which ambient documentation shifted patient, staff, and family experience. This conversation shows the surprising speed at which AI scribes can have an impact on a physician practice.What surprised you most about the results of implementing AI scribes at your organization? Share your experience below.🔔 Subscribe for more great interviews with Health IT leaders.Learn more about Juniper Health at https://juniperhealth.org/ Learn more about White House Clinics at https://whitehouseclinics.com/ Learn more about NextGen Healthcare at https://www.nextgen.com/Find more great health IT content at https://www.healthcareittoday.com/

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How NextGen Healthcare's Ambient AI Helped Two Clinics Break the Cycle of Pajama Time

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This episode was published on March 23, 2026.

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If your clinicians are still charting after dinner, you are not imagining the burnout curve. Many teams have hit the wall and are looking for relief that didn’t require hiring staff they could not find.In this conversation, Dr. Derrick Hamilton of...

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