How NextGen Healthcare's Closed Loop Experience Saved 700 Staff Hours and Improved Access episode artwork

EPISODE · May 4, 2026 · 10 MIN

How NextGen Healthcare's Closed Loop Experience Saved 700 Staff Hours and Improved Access

from Healthcare IT Today Interviews · host John Lynn

[SPONSORED] If your patient access team feels stretched thin, you’re not imagining it. Most organizations are carrying more demand than their current workflows can handle.In this interview, Jenna Hagan, Vice President of Product Marketing at NextGen Healthcare (NextGen), breaks down what happens when AI starts handling the routine work that slows practices down. She shares how one organization saved more than 700 staff hours in six months, why patients often don’t realize they’re talking to AI, and how smarter data signals can flag burnout risk and reduce no-shows. It’s a clear look at what practices are gaining from the Closed Loop solution right now.🔔 Subscribe for more great interviews with Health IT leaders.Learn more about NextGen Healthcare at https://www.nextgen.comFind more great health IT content at https://www.healthcareittoday.com/

Episode metadata supplied by the publisher feed · Published May 4, 2026

Embed this episode

NOW PLAYING

How NextGen Healthcare's Closed Loop Experience Saved 700 Staff Hours and Improved Access

0:00 10:56

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

No similar episodes found.

No similar podcasts found.

Frequently Asked Questions

How long is this episode of Healthcare IT Today Interviews?

This episode is 10 minutes long.

When was this Healthcare IT Today Interviews episode published?

This episode was published on May 4, 2026.

Can I download this Healthcare IT Today Interviews episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!