How Online Reputation Management Drives Ecommerce Growth

from Digital Customer Journeys: Growth Marketing for Business Leaders and Founders · host Femi Olajiga

Send us Fan MailIn this podcast episode, Femi Olajiga discusses the critical role of online reputation management (ORM) in e-commerce, particularly in light of recent challenges faced by luxury brands. He outlines the definition of ORM, its importance, and strategies for protecting a brand's reputation. The conversation emphasizes the need for businesses to monitor their online presence, influence narratives, and manage crises effectively to enhance customer trust and conversion rates.Get a free 3-minute marketing audit and see whether your marketing is producing the right commercial result https://www.cxconversion.com/marketing-audit-checklist-template/Book a 30-minutes discovery call: https://calendly.com/femi-olajiga/new-meeting

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This episode is 24 minutes long.

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This episode was published on April 23, 2025.

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