How Procurement and Facilities Can Collaborate Effectively with Nick Ammaturo, Head of Indirect Procurement at Subway

This episode features an interview with Nick Ammaturo, Head of Indirect Procurement at Subway. Subway is a $17B+ privately-held business with over 40,000+ restaurants located in more than 100 countries. Nick joins us to talk about why he feels facilities deserves more attention, how the pandemic changed the way consumers interact with physical spaces, and why data will lead the industry into its future.—Guest QuoteI never felt that facilities has the attention it deserves, having the impact it could have on a location. It's always more reactive.…it then impacts the stores, it impacts morale, that it’s not [seen as] important enough for the facilities team to have a seat at the table on decision making." - Nick Ammaturo—Time Stamps *(0:20) About Nick*(1:26) How Nick’s career has evolved*(3:48) A deepdive on Subway*(5:50) Segment 2: Across the Goal Line*(8:17) Preserving and improving the experience*(11:05) Nick’s view of how procurement fits into organizations*(14:32) Facilities isn’t taken as serious as it should be*(18:20) So what’s changed at Subway over the past few years?*(25:59) Segment 3: How We Do It*(32:03) Nick discusses the relationship between procurement and facilities*(32:11) Technology Nick can’t live without*(35:12) Segment 3: Future Forward*(38:00) Final advice from Nick—Sponsor:Wouldn’t you like to rest easy knowing that your brick and mortar locations are offering the best possible guest experience? It’s time to partner with ServiceChannel for peak facilities performance. Check out Servicechannel.com to learn more. —Links Connect with Nick Ammaturo on LinkedInConnect with Sid Shetty on LinkedinCheck out the ServiceChannel WebsiteCheck out the Subway Website Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.