How Professional Services Firms Can Build Stronger Client Relationships With Lisa Peers episode artwork

EPISODE · Aug 5, 2026 · 25 MIN

How Professional Services Firms Can Build Stronger Client Relationships With Lisa Peers

from Consulting Leaders

Look into the "3 Ways to Generate Leads With Your Podcast" E-book for free here on our website! (https://ghapodcast.com)Want to solve Branding and Lead-Gen for good for your B2B Business? Download our Completed Playbook for FREE: https://ghapodcast.com/b2b-podcasting-secrets-pod**********************************************************************For more than 25 years, Lisa Peers has helped organizations develop one of the most overlooked business skills: communication under pressure. Through Peers and Players, she leads a global network of more than 300 professional actors and coaches who help leaders rehearse difficult conversations, deliver stronger presentations, and build greater confidence through realistic role-play.Unlike traditional leadership training, Lisa's approach focuses on practice rather than theory. Whether it's giving difficult feedback, presenting to clients, navigating conflict, or building psychological safety, her team creates safe environments where professionals can develop communication skills before the real conversation happens.For founders and leaders of professional services firms, these skills directly influence business growth. Better communication strengthens client relationships, improves leadership effectiveness, increases retention, and creates the trust that turns one project into long-term partnerships.Proposed Interview Structure: 1. You began your career as a professional actor before building a global communication training business. What inspired that transition into professional services?2. What specific problem are you helping clients solve through Peers and Players, and why is solving that problem so important to you personally?3. Who are your ideal clients today, and who typically makes the decision to bring you and your team into an organization?4. Professional services firms often grow through trust and reputation. How have you built awareness for Peers and Players, and what has consistently generated your best clients? Current Acquisition Channels: Referral, Content, Cold outreach Sub Question: What's your perspective on podcasting as a business development tool for professional services firms?5. Selling communication training often involves multiple stakeholders. How do you guide prospects from an initial conversation to becoming a client?6. One of the biggest drivers of firm growth is client retention. How have you built long-term client relationships that keep organizations coming back year after year?7. Where do you find yourself most challenged right now as the founder of a growing professional services firm, if at all?8. Looking ahead, where do you see the biggest opportunity for communication and leadership development over the next few years?**********************************************************Know more about Lisa PeersWebsite Link: http://www.peersandplayers.com/Connect with Lisa Peers on LinkedInLinkedIn link: https://www.linkedin.com/in/lisapeers/Apply to be a guest on The Principal Podcast:https://ghapodcast.com/application-to-be-a-guest-on-consulting-leaders/

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How Professional Services Firms Can Build Stronger Client Relationships With Lisa Peers

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