How the 5 Levels of Listening Shape Team Performance and Leadership with Oscar Trimboli

How often do you genuinely listen—picking up not just on what’s said, but on what’s left unsaid? For many teams, listening is overlooked, even though it shapes how people connect, lead, and adapt to change.In this episode of The Future of Teamwork, Dane Groeneveld speaks with Oscar Trimboli, author of How to Listen and Head of Coaching Faculty at the Marketing Academy. Together, they explore the five levels of listening and how they influence leadership, communication, and organizational alignment—especially in moments of transition.Whether you’re guiding a team through change or looking to improve the quality of everyday conversations, this episode offers a practical lens on what it means to really listen.Key Takeaways:00:00 Introduction to the Future of Teamwork Podcast01:35 Meet Oscar Trimboli: The Listening Expert02:19 The Story Behind Oscar's Listening Quest04:20 Decoding Deep Listening Techniques09:09 The Importance of Acknowledging the Past16:10 Five Levels of Listening29:03 Effective Meeting Preparation30:17 The Power of Process Questions31:40 Permission to Interrupt and Self-Correct34:29 Summarizing and Feedback Techniques37:07 AI in Business Communication43:12 Handling Customer Grievances46:30 The Impact of Listening on Teamwork49:15 Call to Action: Improve Your Listening Skills