How this agent turned perfect customer service into increased earnings

Ranked number 38 in the 2019 top 50 women in real estate and 16 years in the biz under her belt Tanja Neven-Jones joins host Tim Neary in this week's episode of Secrets of the top 100 agents to reveal how she does real estate. Ranked number 38 in the 2019 top 50 women in real estate and 16 years in the biz under her belt Tanya Neven-Jones joins host Tim Neary in this week's episode of Secrets of the top 100 agents to reveal how she does real estate. Tanja discusses the drivers behind the rising Melbourne market and why she believes confidence is high across both buyers and sellers. She also reveals details of her closely-guarded client care program.   She will also share: - Why being on 24/7 is the cornerstone of her success - Top tips to increasing your listing presentations strike-rate  - How she tackles agents who set about discounting their fees