How to Build a Global Professional Services Firm Around Specialized Expertise With Jamie Simpson episode artwork

EPISODE · Jul 1, 2026 · 35 MIN

How to Build a Global Professional Services Firm Around Specialized Expertise With Jamie Simpson

from The Principal Podcast

Look into the "3 Ways to Generate Leads With Your Podcast" E-book for free here on our website! (https://ghapodcast.com)Want to solve Branding and Lead-Gen for good for your B2B Business? Download our Completed Playbook for FREE: https://ghapodcast.com/b2b-podcasting-secrets-pod**********************************************************************Many professional services firms compete in crowded markets. Jamie Simpson took a different path. As Executive Director and Senior Partner at Kelvin TOP-SET, Jamie helps organizations solve complex operational problems through incident investigation, root cause analysis, and organizational learning. Over the past two decades, he has worked across industries including energy, marine, rail, construction, renewables, and other high-hazard sectors.In this conversation, Jamie shares how Kelvin TOP-SET built a globally recognized brand around a highly specialized capability. We explore client acquisition, trust-building, long-term retention, leadership, and the opportunities available to firms that choose depth of expertise over breadth of services. Proposed Interview Structure: 1. What got you into professional services, and how did your journey from adventure tourism and safety operations eventually lead you to become a Senior Partner at Kelvin TOP-SET? 2. What specific problem are you helping clients solve, and why does solving that problem matter so much to you personally? 3. Who are your ideal clients today, and who typically makes the decision to bring your firm into an engagement? 4. Kelvin TOP-SET operates in a highly specialized niche. How do clients typically find you, and what has worked best for generating new business over the years? Current Acquisition Channels: Referral, Google Ads, Webinars, Speaking engagements Sub Question: What role do you think thought leadership and podcasting can play in helping professional services firms build credibility and attract clients? 5. Professional services sales often involve multiple stakeholders and a significant trust component. How do you typically move prospects from an initial conversation to becoming a client? 6. Once a client engages your firm, how do you build relationships that lead to repeat business and long-term partnerships? 7. As a leader in a global professional services firm, where do you find yourself most challenged or stuck right now, if at all? 8. Looking ahead, where do you see the biggest opportunity for incident investigation and organizational learning over the next few years? *********************************************************************Know more about Jamie SimpsonWebsite Link: https://kelvintopset.com/Connect with Jamie Simpson on LinkedInLinkedIn link: https://www.linkedin.com/in/simpsonjamie/Apply to be a guest on The Principal Podcast:https://ghapodcast.com/application-to-be-a-guest-on-consulting-leaders/

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How to Build a Global Professional Services Firm Around Specialized Expertise With Jamie Simpson

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