How To Build A Stellar Customer Care Team (w/ Caitlyn Rathgeb) episode artwork

EPISODE · Feb 7, 2020 · 41 MIN

How To Build A Stellar Customer Care Team (w/ Caitlyn Rathgeb)

from Scale The Podcast · host MyOutDesk

There's nothing more important to a growing business than your customer experience - absolutely nothing. In today's service economy, it's the defining factor for most businesses, but even if it's not your unique business differentiator, not creating a good experience will lead to negative feedback, bad reviews, and increased churn. Anyone can start a business, but if you want to stay in business you need to keep your customers happy. Join us for this exclusive interview with Caitlyn Rathgeb, the Director of Client Care for Hergenrother Realty, and learn her secrets to building a top-notch customer service department for the nation's #4 Real Estate Team. https://www.myoutdesk.com

Episode metadata supplied by the publisher feed · Published Feb 7, 2020

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How To Build A Stellar Customer Care Team (w/ Caitlyn Rathgeb)

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