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How to create a Social Media Marketing Plan - #040

An episode of the Modern Marketing Podcast podcast, hosted by Adam Erhart, titled "How to create a Social Media Marketing Plan - #040" was published on March 27, 2017 and runs 15 minutes.

March 27, 2017 ·15m · Modern Marketing Podcast

0:00 / 0:00

So you're ready to start benefitting from social media marketing but you're uncertain about how and where to start. If you're struggling with questions, know you're not alone.

It can be a confusing and complex world but that's not a reason to dismiss such a valuable marketing tool.

 

In this episode, Adam breaks down a 9-part social media marketing plan to get you and your business set up for success right from the start.

Episode Discussions:

  • Why your budget is an important part of your social media marketing plan
  • Things to consider when tracking the results from your social media
  • Why you should have goals when creating a social media marketing plan
  • Why it's important to differentiate between leisure and business
  • How to measure the performance of your plan
  • Social media beyond Facebook, Twitter, and Instagram
  • What your competitors can reveal about a given social media platform
  • Common social media strategies to implement into your plan

 

9-part social media marketing plan:

 

3:58

Step 1. The current analysis or "Where are you now?"

  • Identify what you've already been doing and what platforms you're on.
  • Do you have existing accounts?
  • Do they have customized headers and branding?
  • Followers or likes?
  • This list will cut down on work later in initial setup and potential decisions to abandon platforms.

4:35

Step 2. The competitor analysis "Where are they now?"

  • Make a list of competitors and their current social media usage.
  • This information will reveal 1 of 2 things:
  1. If they're doing well, it proves a customer's interest in that social media platform
  2. If they're not, it will determine that it's not an ideal market for your target market or show an opportunity to provide a service not currently being offered.

5:26

Step 3. Goals or "Where would you like to be?"

  • Having goals prevents wasting time on marathon Facebook sessions that provide little value.
  1. Increase brand awareness
  2. Drive traffic to your website
  3. Build social authority
  • Each goal has its own set of specific tactics and time requirements.
  • Differentiate between leisure and business building time.

6:23

Step 4. Strategy or "How are we going to do this?"

  • A few common social media strategies:
    • Listening - use Google alerts, programs such as Mention to highlight when your brand or name is used online
    • Engaging - respond to comments, encourage participation on your channels, comment on other sites and other pages
    • Influencing - Does your brand have a position in the marketplace? Do you have a particular view of your industry that you can share?
    • Contributing - think of it as the means rather than the ends.

8:18

Step 5. Target Market or "Who is going to listen?"

  • The single most important part of any social media marketing plan.
  • Identifying your target market will save you time, money, and other valuable resources.
  • Knowing details and statistics will help you determine what, where, when and how to post.
  • Always make sure that you're aligning your social media marketing usage with your target market.

9:14

Step 6. Implementation or "Go time"

  • Related tools available under the header of social media that may or may not be suitable for your needs:
    • blogs
    • podcasts
    • webinars
    • video
    • photo sharing
    • discussion boards and forums
    • Q & A sites
    • mobile apps
    • location marketing
  • Choose 1 or 2 to start. Use your business, goals, and your target market to determine which ones to focus on.

10:35

Step 7. Monitoring or "How are we doing?"

  • A key part of your plan is to measure your performance.
  • Use a Key Performance Indicator (KPI) identifies what's important and then measures.
  • Focus on only the most important metrics
    • One's relevant to your goals and show improvement

11:19

Step 8. Budgeting or "How much are you going to spend?"

  • Social media in a business context isn't free.
  • There are several factors to consider when budgeting.
  • For small businesses, returns occur around the 7-14 hours per week range.
  • Tools to help make this more attainable:
    • Scheduling tools: Hootsuite, Sprout Social, Edgar
    • Design tools: Canva, royalty-free online photo websites

13:01

Step 9. Return on investment (ROI) or "How much did you make?"

  • The results from social media are qualitative:
    • Improved brand perception
    • Increased brand awareness
    • Number of customers reached
    • Impressions gained
  • A good place to start tracking is pre-social media sales and post social media sales.
  • Keep in mind: cost of customer acquisition and lifetime value of your customer

 

 

Mentioned in this Episode:

Canva

Hootsuite

Sprout Social

Edgar

Mention

 

Contact Adam: [email protected]

 

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