How to Create an Amazing Customer Experience

from Live Your Edge Podcast · host Gilbert Joa, Gilbert Joa

Key Takeaways:Customer-centric vs Company centricRemoving customer pain pointsTaking your experiences to the next levelVOC (Voice of the customer) and AOC (Action of the customer)Small changes you can make (SPE) If you wanna learn more about Dan Gingiss check out his:LinkedIn: @dangingessTwitter: @dgingessWebsite: https://dangingiss.com/

Episode metadata supplied by the publisher feed · Published Dec 31, 2020

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How to Create an Amazing Customer Experience

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