How to Deal with Difficult People

For today's session, i'll be talking about how to deal with difficult people. Whether it's co-workers at your virtual workplace, clients who have tons of complaints, or just the usual people you interact with. Don't let the bad vibes get to you.Links you might like:Blog - The Biggest Remote Work Problems and How You Can Solve Them sixteenramos.com/blog/18PDF - Scripts to Turn One-Time Buyers into Repeat Customers sixteenramos.com/resources Timestamps and Highlights:4:30 - Types of Difficult People4:52 - Downers6:21 - Know-It-Alls7:24 - Passive or Pushover8:09 - Tanks8:49 - Get Out of Mindset Where You Try to Change Them10:49 - Try to Listen to Their Language12:05 - Stay Calm12:57 - Don't Judge13:44 - Reflect Respect and Dignity16:56 - Find Other People to Help You17:19 - Don't Get Defensive18:56 - Don't Demand Compliance20:05 - Have Boundaries21:06 - Don't Smile Too Much21:49 - Don't Argue24:03 - Trust Your Gut and Instincts25:05 - You Need to be Aggressive26:02 - Debrief26:33 - Discharge Your Own Stress