How to defend yourself from tech-savvy scammers

In April and June of 2023, online scammers stole $4.2 million from New Zealanders. Bernard Hickey speaks to Kiwibank senior external fraud investigator Sareta Fraser about how bank customers and banks are in an arms race against increasingly ingenious and awful scammers. She lays out the tricks and schemes used by the scammers and offers tips and techniques that customers can use to protect themselves. Learn more about your ad choices. Visit megaphone.fm/adchoices