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EPISODE · Feb 12, 2026 · 3 MIN

How to Exclude Customers from Your Ads

from The Pubcast with Jon Loomer

Today's question is about preventing customers from purchasing the same audiobook bundle twice through ads. Excluding customers is a balance of risks versus benefits, and no single custom audience catches everyone. Jon explains why you should exclude multiple custom audiences including website purchasers and email lists, how to improve match rates, and why keeping audiences dynamically updated limits repeat purchases. Want your question to be answered on a future episode? Go to JonLoomer.com/Question and record your question today.

Episode metadata supplied by the publisher feed · Published Feb 12, 2026

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How to Exclude Customers from Your Ads

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This episode was published on February 12, 2026.

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