How to Handle Disruptive Kids & Difficult Parent Situations | Live Q&A | EP 78

In this video, I host a live Q&A session with franchise owners across the Little Boomers Basketball network.Franchisees share real on-the-ground challenges, including how to manage disruptive children in class, how to handle situations involving kids with special needs, and how to make tough calls that protect the safety and experience of all enrolled children.We discuss how to communicate with parents when difficult situations arise, what language to use to remain professional and empathetic, and why acting early is almost always better than letting issues carry on. We also cover common questions around coaching performance — specifically how to give coaches clear, actionable feedback rather than vague directions, so they know exactly what's expected and can deliver a better class experience. Additional topics include running dual courts simultaneously, managing venue disruptions with fast parent communication, and how to respond to parents who question the repetition of drills across terms.These sessions allow the network to stay aligned, support each other through real operational challenges, and ensure every franchisee is equipped to handle the situations that don't come with a manual.It's a behind-the-scenes look at how franchise owners navigate the harder conversations — with parents, coaches, and venues — while keeping their programs running smoothly.If you're a current or aspiring franchise owner, this session offers honest, practical guidance on handling the unexpected and building a program that families trust.Subscribe for more insights on franchising, business growth, and running a successful kids sports program.