EPISODE · Jun 23, 2015 · 14 MIN
How to Handle Emergencies
Lee Cockerell explains that his proudest moment at Disney was 9/11. During such a tragic time, Disney Cast Members stepped up and took care of guests. Lee explains what happened at Disney World that day and offers lessons other businesses can learn from Disney. A plan and practice will keep your business prepared for any emergency. Already knowing what to do will make emergency response instinctive.
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This episode was published on June 23, 2015.
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