EPISODE · Dec 16, 2024 · 11 MIN
How to Handle Scope Creep and Client Management in Home Services
from The Home Services Marketing Podcast Growth To Acquisition
The Job Calls Podcast Episode 9, Adam Loveridge discusses the importance of client management and handling scope creep in home services. He shares a personal story about a kitchen remodel project and emphasizes the significance of understanding client pain points, managing expectations, and delivering excellent service. Adam highlights how effectively addressing client concerns can lead to increased referrals, positive reviews, and business growth in the home services industry.Timestamp:0:00 - Introduction and client referrals0:42 - Kitchen remodel project story3:39 - Handling client expectations6:18 - Understanding client pain points9:34 - Making client priorities your own11:33 - Closing remarks and podcast infoVisit https://jobcalls.com/ for more IG: https://www.instagram.com/jobcallsdigital/GMB: https://g.co/kgs/QEovfZrLinkedin: https://www.linkedin.com/in/adamloveridge/
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How to Handle Scope Creep and Client Management in Home Services
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