How to Have Tough Conversations that Produce Results

Lori La Bey talks with Dr. Alan Zimmerman, ranked among the top 5% of all speakers worldwide.  He has degrees in Communication and Psychology and is the recipient of the CSP Certified Speaking Professional designation and the CPAE Speaker Hall of Fame. Learn: Three clarifying questions to choose your fights carefully. Six filtering questions. Three things that make someone’s behavior unacceptable. Four-part statement to level the behavior and conversation. Six guidelines to ask for what you want. What if none of the above works? Equation - Reinforced Responses Reoccur   Watch the Video Interview https://youtu.be/-R69SFOVOa4   Listen and Subscribe to Alzheimer’s Speaks on Spotify https://open.spotify.com/show/255okRnEgfCUqXq1NWcrT3   Listen to Our Other Shows https://omny.fm/shows/alzheimer-s-speaks   Contact Dr. Alan Zimmerman Website www.DrZimmerman.com Email  [email protected] Telephone +1-800-621-7881 LinkedIn   www.linkedin.com/in/dralanzimmerman  Twitter    www.Twitter.com/dralanzimmerman    Contact Lori La Bey with questions or branding needs at www.AlzheimersSpeaks.com Alzheimer's Speaks Radio - Shifting dementia care from crisis to comfort around the world one episode at a time by raising all voices and delivering sound news, not just sound bites since 2011Support this Show: https://alzheimersspeaks.com/donate-now/See omnystudio.com/listener for privacy information.