How to Professionally Turn Down a Client (Without Being a Jerk)
from Market Moves ETX with David McAtee Hosted by David McAtee
Here's a truth most agents won't tell you: not every client is the right client, and saying "no" the right way is one of the most important skills in this business. I'm David McAtee with Realty One Group Rose here in Tyler, Texas, and in this episode I'm going to walk you through how I professionally, honestly, and respectfully turn down a client when it's just not the right fit — without burning a bridge or being a jerk about it. I serve, I don't sell — and part of serving people well is being honest enough to tell them when I'm not the agent for them. In this episode I talk about the "perpetual needers," the folks who want you to blow smoke and tell them what they want to hear, and the clients who just aren't ready to do things the right way. I'll share how I have that hard conversation with grace, why radical honesty protects everybody in the room, and how walking away from the wrong client actually frees you up to serve the right one. I don't have a crystal ball, but I do have four-plus years of hard-learned lessons in East Texas real estate to pull from. If you've ever felt stuck in a relationship — business or otherwise — that just isn't working, this one's for you. Grab a cup of coffee and pull up a chair. When you're ready to work with someone who'll give you the honest truth, call me at 903-216-6885 or find me at marketmovesetx.com — and when we close, the ribeye's on me.
Embed this episode
No transcript yet.