How to Ruin a Good Customer Relationship

Why do good companies succumb to the siren song of short-term self-interest? Show me that you're in it for the long game... or are today's numbers all that matter? It's a choice, and it shows what you think of us. Show Notes / Links from the EpisodeThis is why we need to Stop Mimicking What Marketers DoFitbit: This was an unforced error. I'll take your apology on Twitter, LinkedIn, email, or in the comments below. Until then, my device is in a drawer.