How to Scale a Professional Services Firm Through Better People With Kendra Prospero

Look into the "3 Ways to Generate Leads With Your Podcast" E-book for free here on our website! (https://ghapodcast.com)Want to solve Branding and Lead-Gen for good for your B2B Business? Download our Completed Playbook for FREE: https://ghapodcast.com/b2b-podcasting-secrets-pod**********************************************************************Many founders invest heavily in business development, delivery, and operations, but struggle when growth begins to outpace their people systems. Hiring becomes inconsistent, managers are stretched thin, and turnover starts creating hidden costs that slow momentum.Kendra Prospero has spent more than fifteen years helping growing companies solve exactly those problems. As Founder and CEO of Turning the Corner HR, she pioneered a fractional HR model that gives small and mid-sized businesses access to experienced HR leadership, recruiting expertise, and leadership development without the cost of a full executive team.In this conversation, Kendra shares what she's learned about building scalable organizations, retaining top talent, developing stronger leaders, and helping founders move from reactive people management to strategic growth. For professional services leaders, it's a practical discussion about one of the most important assets in any firm: people.Proposed Interview Structure: 1. What got you into consulting, and what inspired you to build Turning the Corner HR back in 2011 when the fractional HR model was still relatively uncommon?2. What specific problem are you helping clients solve, and why does solving that problem matter so much to you personally?3. Who are your ideal clients today, and who typically holds the decision to bring you in or hire your team?4. How do clients typically find Turning the Corner HR, and what's worked best for attracting new business that other professional services firm owners could learn from? Current Acquisition Channels: Referral, Content, Podcast (hosting), Speaking engagements Sub Question: You've built a strong personal brand through speaking and thought leadership. What role do you think podcasting can play as a marketing tool for professional services firms?5. Professional services often involve long sales cycles and trust-based buying decisions. What's your approach to turning conversations into long-term client engagements?6. Once a client starts working with you, how do you make sure they keep coming back? What systems or practices have helped you build long-term client relationships and strong retention?7. As the founder of a growing HR and leadership consulting firm, where do you find yourself most stuck right now, if at all?8. Looking ahead, where do you see the biggest opportunity for HR consulting, recruiting, and leadership development over the next few years?*********************************************************************Know more about Kendra ProsperoWebsite Link: http://www.turningthecornerhr.comConnect with Kendra Prospero on LinkedInLinkedIn link: https://www.linkedin.com/in/kendraprospero/Apply to be a guest on The Principal Podcast:https://ghapodcast.com/application-to-be-a-guest-on-consulting-leaders/