How to Stay Calm Instead of Shouting Back

from Iain's Top Tips Podcast · host Iain Smith

How to stay calm instead of shouting back is a key skill. Calmer reactions can change everything. In this top tip we explore what it means to “argue in lower case” — choosing thoughtfulness over shouting. Inspired by a teenager’s brilliant observation, we’ll look at how pausing before reacting can shift the outcome of any argument, whether at home, work, or even in traffic.

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This episode is 3 minutes long.

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This episode was published on August 29, 2025.

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