How to Turn Your Employees into Patient Experience Superstars

You know meeting patient expectations is critical to your long-term success, but how do you get your staff on board and everyone pulling in the same direction?In this episode of DrMarketingTips podcast, Jennifer sits down with nationally-recognized ophthalmic training guru, Sharon Alamalhodaei, COMT, OSC, to discuss what you can do to set employee expectations from the get-go, enhance staff engagement, and inject a customer service philosophy throughout your medical practice.