EPISODE · Aug 28, 2019 · 33 MIN
How to Turn Your Employees into Patient Experience Superstars
from Dr Marketing Tips Podcast · host Dr Marketing Tips
You know meeting patient expectations is critical to your long-term success, but how do you get your staff on board and everyone pulling in the same direction?In this episode of DrMarketingTips podcast, Jennifer sits down with nationally-recognized ophthalmic training guru, Sharon Alamalhodaei, COMT, OSC, to discuss what you can do to set employee expectations from the get-go, enhance staff engagement, and inject a customer service philosophy throughout your medical practice.
What this episode covers
You know meeting patient expectations is critical to your long-term success, but how do you get your staff on board and everyone pulling in the same direction?In this episode of DrMarketingTips podcast, Jennifer sits down with nationally-recognized ophthalmic training guru, Sharon Alamalhodaei, COMT, OSC, to discuss what you can do to set employee expectations from the get-go, enhance staff engagement, and inject a customer service philosophy throughout your medical practice.
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How to Turn Your Employees into Patient Experience Superstars
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