How to Turn Your ERGs into Business Insight Engines with Mantej Singh

Critical business decisions are often made without frontline insight, leading to missed revenue, higher costs, and underperforming strategies. Mantej Singh, founder of Belonging Co. and a strategist advising government and corporate leaders, focuses on turning inclusion into measurable operational outcomes. In this episode, he explains how shifting ERGs from filtered, reactive input to independent insight engines enables organizations to improve performance, reduce inefficiencies, and make better-informed decisions. The discussion reframes ERGs from a support activity to a source of vital business intelligence.