How to Use Data and Machine Learning to Boost Process Performance

Data is key to understanding how a process is performing, but it can lead organizations astray if they use it incorrectly. In this podcast, Mercy Harper talks with APQC’s John Tesmer and Holly Lyke-Ho-Gland about the traps organizations fall into with process performance data and why organizations should think holistically about process and data for machine learning. Subscribe to us on iTunes or wherever you get your podcasts! Register for APQC's Process & Knowledge Management Conference!