How to Win at Social Customer Care

Do you have a social customer care strategy? Do you want to know the essential steps to win at social customer care? Today, I sit down with Dan Gingiss, host of the "Focus on Customer Service" podcast and author of the new book "Winning at Social Customer Care" to outline the eight steps to win at social customer care.

Episode metadata supplied by the publisher feed · Published Apr 12, 2017

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How to Win at Social Customer Care

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