How Virtual Services Are Reshaping Higher Ed — A Look Behind the Curtain

Becky Spurlock from the University of Texas Permian Basin shares her innovative strategies for enhancing program reach and retention through family involvement and virtual access. Discover how she turns challenges into opportunities for mission-driven leaders.⚠️ In this episode, you'll learn:✅ Boosting enrollment with family engagement✅ Innovations for busy, working students✅ Overcoming burnout with a growth mindsetThis episode is for leaders aiming to increase enrollment and community impact through empathetic strategies.⏱️ TIMESTAMPS:0:00 – Commitment to higher education1:01 – Nurturing hope on campuses2:06 – Evolving student services3:56 – Parental involvement in decisions4:24 – Engaging families during enrollment5:08 – First-gen student mentorship6:17 – Misconceptions about college7:43 – Juggling work, family, education8:11 – Online learning access9:04 – Virtual support innovations10:23 – Tech support for students12:23 – Becky’s love for travel16:48 – Seizing the moment18:41 – Power of belief19:47 – Resilience from adversity21:01 – Faith and growth22:12 – Embracing surprises24:00 – Lessons from other campuses25:51 – Accessibility in education27:47 – Student-friendly programs28:15 – Persistence in PhD journey30:34 – Leadership advice32:29 – Connect with Becky👤 ABOUT Becky Spurlock:Senior VP for Student Affairs at UTPB, Becky is dedicated to expanding access and transforming outcomes for diverse learners.🔗 Guest LinkedIn: https://www.linkedin.com/in/beckyspurlock🔗 University Website: https://utpb.edu🎙️ ABOUT HART & HUSTLE:Hart & Hustle shares insights from leaders solving real-world problems in education and community service.🔗 CONNECT WITH US:FRANSiS™ Website: https://fransis.aiLinkedIn: https://www.linkedin.com/company/fromfransis#HigherEdLeadership #StudentExperience #MissionDrivenLeadership