Human Centered Design in UX feat. Ayan Bihi

In this episode of Interface, the Crew speaks with PROS own UX Design Manager, Ayan Bihi. Ayan discusses her trajectory from studying sociology in France to becoming a UX Design Manager. She shares insights on her work, including the human-centered design strategy, the power of design, and the importance of user-centered solutions. Additionally, the conversation delves into strategies for retaining black talent in tech industries, the value of diversity, and the importance of mentorship.  Notable Quotes“At Concordia University and I took sociology just because I've always been fascinated on how things work. And so, I can be in a public space and just observe people and wonder like, why are they doing that? Or just trying to understand everything. So, for me, sociology was kind of like getting to study the user manual of our societies and understanding why we do certain things and what's the structure and what's the kind of the reason behind it all.” “I'm able to open a pen easier because somebody thought about what would be the best experience for me to open this pen. So I said, you know what, that would be really interesting. Let me explore that. So I decided first before I decided to go full into it, I took a community college course where I was growing up to understand it a bit more, and I decided, okay, yeah, I get this. I like this.” LinksMatthew Heat Check: https://techcrunch.com/2024/01/10/sec-approves-spot-bitcoin-etf/Siara Heat Check: https://podcasts.apple.com/si/podcast/michelle-obama-how-to-stay-with-your-partner-when-they/id1450994021?i=1000640876432Jennifer Heat Check: https://link.hbr.org/view/654aa89aa426663d33230514k6rf8.6ovs/3bd05a5c Contact AyanLinkedIn: https://www.linkedin.com/in/ayanbihi/Ascend UX Podcast: https://ascendux.simplecast.com/Menstrual Care Website: https://www.arum.care/  Reach out to The Interface Podcast Crew at · [email protected] OR· Jenni Plummer - https://www.linkedin.com/in/jenniplummer/ OR · Siara Barnes - https://www.linkedin.com/in/siara-barnes-b47a923a/ OR · Matthew Negron - https://www.linkedin.com/in/matthew-negron94/ Chapters01:17 Introduction and Guest Presentation02:28 Starting the Conversation03:27 Guest's Origin Story07:36 Transition into UX Design09:45 Role as a Design Manager12:40 Understanding User Experience Design15:12 Advice for Aspiring UX Designers21:30 Balancing Naivety and Planning in Career Progression24:52 Increasing Black Talent in Technology26:31 The Impact of Diversity in the Workplace27:03 Personal Experiences and Challenges as a Black Woman in Tech28:22 The Importance of Diversity in Thought and Innovation29:08 Exposing Black Talent to Tech Careers through Externships30:25 The Power of Networking and Mentorship30:52 The Externship Experience at PROSE34:06 The Importance of Human Connection in a Virtual World36:06 Heat Check: Hot Topics in Tech and Black Culture50:20 The Importance of Walking the Walk in Diversity and Inclusion