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Hybrid Operation Loopが変える。次世代コンタクトセンターCX最前線 episode artwork

EPISODE · Nov 26, 2025 · 14 MIN

Hybrid Operation Loopが変える。次世代コンタクトセンターCX最前線

from ヒト×生成AI　どうなる？未来のコンタクトセンター · host ベルシステム24ホールディングス

生成AI Co-Creation Lab.が提唱する、次世代コンタクトセンター運用モデル「Hybrid Operation Loop」。導入の最前線で実際聞いた生の声、企業が今求めている活用のニーズ、相談事例やプロセスまで現場の担当者からお届けします。目まぐるしく進化する生成AIを、コンタクトセンターの現場で本当に活用するために企業が今意識すべきは何なのか？See omnystudio.com/listener for privacy information.

Episode metadata supplied by the publisher feed · Published Nov 26, 2025

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Hybrid Operation Loopが変える。次世代コンタクトセンターCX最前線

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