I Wish I Could Say I've Never Made That Mistake

from LMC City Speak · host League of Minnesota Cities

Crystal City Manager Anne Norris recalls how a budget process gone wrong provided a painful lesson on the importance of clear communication. She shares how owning the mistake helped rebuild trust with city officials and the community. Episode Transcript (pdf)

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This episode is 10 minutes long.

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This episode was published on December 24, 2021.

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