IA e Atendimento: escalando o suporte com inteligência co...

What this episode covers

O relógio é o seu maior inimigo quando um processo trava?Se você usa um software complexo, sabe que abrir um chamado muitas vezes significa esperar enquanto o negócio precisa girar.Mas e se, em vez de apenas contratar mais pessoas, nós injetássemos mais inteligência no processo?No episódio da nossa série especial sobre IA, Morghana Furtado conversa sobre atendimento e Inteligência Artificial na Sankhya com Murilo Naves (Head de IA) e Claudia Lino (Gerente de Atendimento).Descubra como a BIA foi treinada para entender as particularidades de cada cliente — do Agro ao Varejo — e como estamos transformando dias de espera em soluções em até 20 minutos.🎧 Ouça agora e descubra como a inteligência artificial está tornando a gestão empresarial mais leve, prazerosa e estratégica!👉 Se inscreva no canal, ative as notificações e acompanhe esta nova temporada para não perder os próximos mergulhos no futuro da tecnologia.#InteligenciaArtificial #SankhyaSessions #ERP #Inovação #GestãoEmpresarial #IA #ServiceDesk #BIA

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Frequently Asked Questions

How long is this episode of Sankhya Sessions?

This episode is 17 minutes long.

When was this Sankhya Sessions episode published?

This episode was published on March 26, 2026.

What is this episode about?

O relógio é o seu maior inimigo quando um processo trava?Se você usa um software complexo, sabe que abrir um chamado muitas vezes significa esperar enquanto o negócio precisa girar.Mas e se, em vez de apenas contratar mais pessoas, nós injetássemos...

Can I download this Sankhya Sessions episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.