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IBM and enGen Collaborate to Eliminate Errors in Member Enrollment episode artwork

EPISODE · Dec 26, 2025 · 16 MIN

IBM and enGen Collaborate to Eliminate Errors in Member Enrollment

from Healthcare IT Today Interviews · host John Lynn

According to research by enGen, a healthtech company that serves payers and providers with automated solutions, they found that each error in member enrollment data costs an average of $172 in fixes and downstream problems. A new solution called enGen enRoll(TM), an AI-driven collaboration between enGen and IBM, was designed to address this problem. Maynd Jolly, Chief Financial Officer and Senior Vice President of Client Partnership at enGen, and Matt Gierhart, Vice President of Product Management at IBM, discuss the implications and promise of the product in this interview at the recent HLTH Conference.Learn more about enGen: https://goengen.com/Learn more about IBM: https://www.ibm.com/industries/healthcareHealthcare IT Community: https://www.healthcareittoday.com/

What this episode covers

According to research by enGen, a healthtech company that serves payers and providers with automated solutions, they found that each error in member enrollment data costs an average of $172 in fixes and downstream problems. A new solution called enGen enRoll(TM), an AI-driven collaboration between enGen and IBM, was designed to address this problem. Maynd Jolly, Chief Financial Officer and Senior Vice President of Client Partnership at enGen, and Matt Gierhart, Vice President of Product Management at IBM, discuss the implications and promise of the product in this interview at the recent HLTH Conference.Learn more about enGen: https://goengen.com/Learn more about IBM: https://www.ibm.com/industries/healthcareHealthcare IT Community: https://www.healthcareittoday.com/

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IBM and enGen Collaborate to Eliminate Errors in Member Enrollment

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How long is this episode of Healthcare IT Today Interviews?

This episode is 16 minutes long.

When was this Healthcare IT Today Interviews episode published?

This episode was published on December 26, 2025.

What is this episode about?

According to research by enGen, a healthtech company that serves payers and providers with automated solutions, they found that each error in member enrollment data costs an average of $172 in fixes and downstream problems. A new solution called...

Can I download this Healthcare IT Today Interviews episode?

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