IHTF 2022 Outtakes - OTA Management and customer profiling episode artwork

EPISODE · May 5, 2022 · 16 MIN

IHTF 2022 Outtakes - OTA Management and customer profiling

from Hoteliers’ Voice

In this episode , I speak to the panelists l addressing the role of OTAs, Robin Stangroom-  VP of Revenue, Reservations & Distribution of The Set Collection, and Jon Siberry – Group Revenue Manager at Sarova. We also hear from Marcel Stiller, Dir of business dev at Cendyn about some of the learnings from the conference floor.  Among the tools used by Strangroom and Siberry include Cendyn, P3, Synxis, Fornova, Optimand and OTA InsightListen to interviews with NH Hotels Accor, Melia, Falkensteiner Resorts and Sircle Collection in the IHTF Outtakes and the Hoteliers’  Voice series to hear other hoteliers talking about their strategies. Listen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/ Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/ Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/

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In this episode , I speak to the panelists l addressing the role of OTAs, Robin Stangroom- VP of Revenue, Reservations & Distribution of The Set Collection, and Jon Siberry – Group Revenue Manager at Sarova. We also hear from Marcel Stiller, Dir of business dev at Cendyn about some of the learnings from the conference floor. Among the tools used by Strangroom and Siberry include Cendyn, P3, Synxis, Fornova, Optimand and OTA InsightListen to interviews with NH Hotels Accor, Mel...

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IHTF 2022 Outtakes - OTA Management and customer profiling

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