EPISODE · Mar 1, 2023 · 7 MIN
IHTF 2023 - How Accor is addressing its digital check-in
from Hoteliers’ Voice
We are joined by Roger Tabbal,VP Global Guest Technology & Innovation – Tech for Hotels from Accor to discuss the hotel brand's approach to the customer journey. At IHTF 2023 he will be presenting The evolution of digital check-ins and key cards: What exactly do our guests want?In our conversation we tackle The approach to the guest journeyDeveloping the criteriaKey criteria when identifying the system and functionalityThe value from IHTFWhat we will learn from Roger at the eventListen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/ Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/ Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/
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We are joined by Roger Tabbal,VP Global Guest Technology & Innovation – Tech for Hotels from Accor to discuss the hotel brand's approach to the customer journey. At IHTF 2023 he will be presenting The evolution of digital check-ins and key cards: What exactly do our guests want?In our conversation we tackle The approach to the guest journeyDeveloping the criteriaKey criteria when identifying the system and functionalityThe value from IHTFWhat we will learn from Roger at the eventList...
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IHTF 2023 - How Accor is addressing its digital check-in
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