𝗪𝗵𝗮𝘁 𝗶𝗳 𝗯𝘂𝘆𝗶𝗻𝗴 𝗼𝗳𝗳-𝘁𝗵𝗲-𝘀𝗵𝗲𝗹𝗳 𝗹𝗲𝗴𝗮𝗹 𝘁𝗲𝗰𝗵 𝗶𝘀𝗻’𝘁 𝘁𝗵𝗲 𝗼𝗻𝗹𝘆 𝗼𝗽𝘁𝗶𝗼𝗻 𝗮𝗻𝘆𝗺𝗼𝗿𝗲? ILTACON2026 - Mark Garnish

At ILTACON 2026, David Woolstencroft caught up with Mark Garnish from Xperate to talk about how AI is changing the economics of software development for law firms. Mark shared how firms are increasingly reconsidering whether they should simply buy existing systems, or build something bespoke around the way they actually work. 💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀: → AI is making bespoke software development faster and more commercially viable. → Firms can build around the functionality they actually need, rather than paying for features they may never use. → Bespoke client portals can help create a more differentiated client experience. → Owning the IP can become increasingly valuable as firms grow and technology becomes a bigger part of their business. → When making a major technology investment, firms should at least ask: what would the bespoke alternative look like? A fascinating conversation about technology ownership, differentiation and whether the future of legal tech may become a little less one-size-fits-all.