PODCAST · business
People in Legal
by People in Legal, Chantal McNaught, David Woolstencroft
“People in Legal: Stories and Insights from the Human Side of the Legal Tech Industry." Join us as we explore the personal journeys, challenges, and triumphs of professionals in law, legal tech, education, and academia. Each episode features candid conversations with industry experts, sharing their unique career paths and growth stories. We'll uncover tales of resilience, mentorship, ethical dilemmas, and career-defining moments. Whether you're a seasoned professional or just curious about the field, “People in Legal” offers inspiration and insights for everyone.
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LexNova Guild Communitas: Efficiency vs Progress with Dr Jason Fox 🦊
In this special People in Legal roundup from the Lexnova Guild's Communitas conference, Dr Jason Fox joined Chantal McNaught for a thought-provoking conversation about the "provocation and curse of efficiency".Jason, a complexity practitioner and self-described wizard, challenged one of the biggest assumptions shaping modern professional life. That faster, more optimised, more automated always means better.💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:↳ Efficiency can create the illusion of progress, while distancing us from what really matters↳ Default thinking may help us move faster, but it can also narrow how we see the future↳ In law, future relevance may depend less on hyper-rationalisation and more on human judgement↳ Burnout, legacy systems, and machine-like ways of working are signs that something needs to change↳ The real opportunity is not to outcompete the machines, but to become more deeply human in how we workOne idea that really stood out:"Is this meaningful progress, or are we potentially perpetuating a rich delusion of progress?"It is a sharp question. Especially for legal professionals navigating AI, change, and increasing pressure to do more with less.This is a short promotional special, but the ideas inside it are anything but small.
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🎙️ 𝗔𝗜 𝗽𝗿𝗲𝗱𝗶𝗰𝘁𝘀. 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 𝗴𝘂𝗮𝗿𝗮𝗻𝘁𝗲𝗲𝘀.
This People in Legal episode is proudly sponsored by Smarter Drafter by Tensis.David sat down with Steve Hantos, CEO of Tensis, to discuss entrepreneurship, legal innovation, and why automation remains critical in the age of AI.Steve's journey started early, from running a lawn mowing business as a child to investing in technology companies and eventually leading one of legal tech's most exciting automation platforms.💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘀:↳ AI is powerful, but legal work still requires governance and control↳ Automation delivers consistency, trust, and repeatability↳ The future isn't AI or automation. It's AI and automation working together↳ Law firms are moving from drafting documents to engineering knowledge↳ Better technology improves both productivity and qualityOne statement that stood out:"Probably right isn't good enough."As Steve explained, AI is probabilistic.Automation is deterministic.And in law, where trust, compliance, and risk matter, that distinction becomes incredibly important.The future isn't choosing between AI and automation.It's knowing how to use both together.#PeopleInLegal #SmarterDrafter #Tensis #LegalTech #AIinLaw #DocumentAutomation #LegalInnovation #FutureOfLaw #KnowledgeEngineering
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Why Top Lawyers Aren't Looking on Job Boards (and How to Find Them) with Jenn Little
In this episode of Law and Beyond, Chantal McNaught is joined by Jenn Little, Founder and Managing Director of Insource, to discuss how AI and talent intelligence are reshaping legal recruitment. Jenn explains why many firms are still relying on traditional hiring processes, the costs of traditional methods, and how a more proactive approach can reveal stronger talent pipelines, improve firm retention, and support growth. A practical and timely conversation for anyone thinking about the future of legal talent, leadership and growth. Connect with Jenn on LinkedIn to find out more.This episode was kindly brought to you by Insource Recruitment. If you enjoyed this episode, please share with a colleague and follow us to get new episodes.
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Legal Innovation & Tech Fest 26 - Matt Fiske-Jackson
🎙️ 𝗬𝗼𝘂 𝗰𝗮𝗻’𝘁 𝗺𝗮𝗻𝘂𝗳𝗮𝗰𝘁𝘂𝗿𝗲 𝗹𝗶𝘃𝗲𝗱 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲.At LEGAL INNOVATION & TECH FEST, Roni Millard, Founder and Health & Wellness Consultant at The Wellbeing Edge, sat down with Matt from Yao to discuss what happens when lawyers build technology for lawyers.Yao isn't just another legal practice management system.Its founder built it after struggling to find a platform he wanted to run his own law firm on.That perspective has shaped everything from product design and pricing to implementation and client relationships.💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:↳ The mid-market law firm sector remains underserved when it comes to practice management technology↳ Native cloud platforms are becoming the foundation for future legal operations↳ Client feedback plays a major role in shaping product development↳ Legal technology works best when built alongside practitioners, not just for them↳ Long-term partnerships matter more than short-term salesOne statement that stood out:"What would I like if I were the client?"It's a simple question.But when the people building the technology have actually sat in the client's seat, the answers tend to look very different.You can't manufacture lived experience.#PeopleInLegal #LegalTech #PracticeManagement #LawFirms #LegalInnovation #CloudTechnology #FutureOfLaw #LegalOperations #Yao
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Legal Innovation & Tech Fest 26 - Demi Demet Agraz
🎙️ 𝗬𝗼𝘂’𝗿𝗲 𝗽𝗮𝗶𝗱 𝘁𝗼 𝘁𝗵𝗶𝗻𝗸.At LEGAL INNOVATION & TECH FEST, David sat down with Demi to discuss one of the biggest questions facing the legal profession:👉 Is AI making lawyers more effective, or more dependent?With more than 16 years in legal technology, Demi has seen the industry evolve from practice management systems to generative AI and now agentic AI.But one thing hasn't changed:AI should assist lawyers, not replace their judgment.💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘀:↳ AI is an assistive technology, not a decision-maker↳ The legal profession still depends on human reasoning and accountability↳ Schools, universities, and workplaces are still catching up on AI governance and guardrails↳ The conversation is shifting from what AI can do to what AI is doing to usOne statement that stood out:"You can't take the human element out of a practice like law. You're getting paid to think."You're paid to think.#PeopleInLegal #LegalTech #AIinLaw #LegalInnovation #FutureOfLaw #LegalOperations #ResponsibleAI #LawFirms #LegalTransformation
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Legal Innovation & Tech Fest 26 - Mona Chiha
At LEGAL INNOVATION & TECH FEST, Mona sat down with Roni Millard, Founder and Health & Wellness Consultant at The Wellbeing Edge, to discuss a topic generating plenty of debate in legal AI:👉 Is generative AI enough for legal research?As Founder of JurisTechne and a PhD researcher in algorithmic law, Mona explained why she took a different path.Instead of relying on probabilistic AI models designed to predict the next likely word, JurisTechne has built a deterministic foundation focused on retrieving information rather than generating it.The goal?𝗭𝗲𝗿𝗼 𝗵𝗮𝗹𝗹𝘂𝗰𝗶𝗻𝗮𝘁𝗶𝗼𝗻𝘀.💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:↳ Legal AI requires a different standard of accuracy than most industries↳ Generative AI predicts probabilities, while deterministic systems focus on retrieving verified information↳ Data quality is critical. AI is only as reliable as the information it is built upon↳ JurisTechne has identified and corrected thousands of errors within Australian legal data sets↳ Every legal decision has real-world consequences, making precision essentialOne statement that stood out:"If you get one thing wrong, that's risking someone's ability to access their children, access their freedoms, or help them in business."Every data point matters.#PeopleInLegal #LegalTech #AIinLaw #LegalResearch #LegalInnovation #FutureOfLaw #ResponsibleAI #LegalAI #JurisTechne
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Navigating the Hype, Fear, and Philosophy of Responsible AI with Max Scott
What happens when world-class technology policy meets the realities of the courtroom? Max Scott, Chief Technology Officer and Co-Founder of Strat Alliance Global and former global lead at Microsoft's Office of Responsible AI unpacks the gravity of deploying Artificial Intelligence in professional services with Law and Beyond Host, Chantal McNaught.Rather than focusing on extreme sci-fi doomsday predictions, Max and Chantal discuss the real threats of this technology: Mediocrity, procurement FOMO, and solutions searching for a problem. This episode is a deep dive into the philosophy of human cognition, why lawyers are paid for judgment rather than prediction, and examine the landmark Australian case JNE42 v Minister for Immigration and Citizenship [2025] edCFamC2G 1314, which sent shockwaves through the profession regarding AI-generated case law. Whether you are experiencing AI anxiety or looking to strategically restructure your firm's business model beyond the billable hour, this conversation offers a clear, grounded, and ultimately reassuring roadmap for the expanding legal universe. Key Takeaways:Procurement fallacy: Many law firms are procuring general-purpose AI models out of the Fear Of Missing Out (FOMO), rather than buying tools that solve specific, contextually relevant business problems. Prediction vs judgment: Computer scientists still cannot fully define human intelligence. Generative AI excels at pattern mimicry (the stochastic parrot). But it lacks cognition and the cross-jurisdictional inference which constitutes true legal expertise and judgement. JNE24 wake-up call: AI-driven courtroom errors are on the rise globally. Legal professionals cannot delegate their ethical duties to technology; they have an active responsibility to verify that cited authorities are authentic, accurate, and contextually applicable. Billing disruption: Low-margin, high-volume legal work is primarily the territory of automation. Time-based billing models face continuous pressure, encouraging firms to redefine how they demonstrate and charge for human value. Geographic specialist: Instead of chasing massive general-purpose models, Australian firms should capitalise on localized data assets in sectors like mining, climate, and specialized litigation to build highly targeted, world-leading solutions.Links and resources:Strat Alliance Global: StratAlliance Global — Govern, procure, and deploy AICase law: JNE42 v Minister for Immigration and Citizenship [2025] edCFamC2G 1314Connect with Max Scott on LinkedIn: https://www.linkedin.com/in/maxwell-scott-63428643/ Connect with Chantal McNaught on LinkedIn: https://www.linkedin.com/in/cmcnaught/Recruitment Trends and show supporter, Insource Recruitment: Insource : Recruitment Technology for Law Firms
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The buyer should be the hero of the story
Tim Kenney sat down with Alex Coupe, Global Head of Sales at LegalTechnologyHub.com, for a conversation unpacking one of the most overlooked dynamics in legal tech:👉 how vendors sell👉 how law firms buy👉 and why so many technology projects struggle before implementation even beginsWith experience spanning Practical Law, Thomson Reuters, and now LegalTechnologyHub.com, Alex brought a rare perspective from both sides of the table. 💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘀:↳ Great salespeople spend more time listening than pitching↳ Buyers should approach legal tech with a clear use case — not just shiny features↳ Procurement, security, and implementation expectations should be discussed early↳ AI may accelerate legal tech rapidly, but workflow and integrations still matter deeply↳ The best vendor relationships feel more like partnerships than transactions One insight that stood out:“Salespeople don’t sell. They solve problems.” #PeopleInLegal #LegalTech #AIinLaw #GoToMarket #Sales #LegalInnovation #FutureOfLaw #LegalTechnologyHub #LegalIndustry
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Legal Innovation & Tech Fest 26 - Simon and Gerard
At LEGAL INNOVATION & TECH FEST, Roni Millard, Founder and Health & Wellness Consultant at The Wellbeing Edge, sat down with Simon Vollmer and Gerard Molloy from Jude to discuss what law firms are really grappling with as AI adoption accelerates.And one challenge stood out:Many firms are experiencing AI fatigue.After experimenting with countless tools, they're now asking a bigger question: 👉 What does a long-term AI strategy actually look like?💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘀:↳ Small and mid-sized law firms remain underserved by much of the legal tech market↳ Firms are struggling with multiple point solutions and disconnected workflows↳ AI is changing the economics of the billable hour↳ Law firms need visibility into where AI is creating value and cost↳ The next challenge isn't just technology adoption — it's bringing the whole firm on the journeyAs Jude continues expanding across Australia, New Zealand, the UK, Singapore, and the US, their focus remains clear:Meeting lawyers where they work and helping them do remarkable things.#PeopleInLegal #LegalTech #AIinLaw #LegalInnovation #FutureOfLaw #LawFirms #LegalAI #PracticeManagement #LegalTechnology
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Legal Innovation & Tech Fest 26 - Donna Broadley
🎙️ Technology should adapt to the firm. Not the other way around.At LEGAL INNOVATION & TECH FEST, David Woolstencroft sat down with Donna Broadley, General Manager APAC at Xperate, to discuss a challenge many law firms face:You invest in technology.But it doesn't quite work the way your firm needs it to.That's where customisation, integration, and legal tech expertise become critical.💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘀:↳ The best solution isn't always replacing your tech stack↳ Integrations can unlock significantly more value from existing systems↳ Boutique and specialist firms often need solutions tailored to their workflows↳ Legal tech vendors need development partners who understand legal practice↳ Deep legal industry knowledge can prevent costly implementation mistakesOne thing that stood out:Xperate describes itself as "Switzerland" — vendor agnostic and focused on helping firms find the right solution for their needs.Whether it's AML, document automation, custom portals, or connecting disconnected systems, the goal remains the same:Make technology work smarter for the people using it.#PeopleInLegal #LegalTech #LegalInnovation #AML #LawFirms #LegalOperations #DigitalTransformation #FutureOfLaw #LegalTechnology
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🎙️ What if a legal conference felt more like a festival?
David Woolstencroft sat down with Yule and Iolanthe, co-founders of LexNova Guild, to unpack the thinking behind Communitas '26.And it's unlike anything we've seen in the legal industry.Built around collaboration, community, and doing law differently, LexNova Guild brings together experienced lawyers who believe the future isn't about competing harder.It's about working better together.💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘀:↳ Collaboration can create better outcomes for lawyers and clients↳ Technology can remove the friction of working together↳ Lawyers don't need to build every capability in-house↳ Community matters, especially for independent practitioners↳ The future of law may be more cooperative than competitiveFrom thought-provoking speakers to a masked masquerade ball, Communitas '26 is challenging what a legal event can be.Not another conference.A movement.#PeopleInLegal #Communitas26 #LexNovaGuild #LegalInnovation #FutureOfLaw #LegalCommunity #LawFirmLeadership #LegalTech #Collaboration
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🎙️ “Every law firm needs a Mary.”
Tim Kenney sat down with Luke Abagi, Head of Product at Mary Technology, for a deep conversation on litigation AI, “𝗳𝗮𝗰𝘁 𝗰𝗵𝗮𝗼𝘀” and why trust is becoming one of the most important layers in legal AI.The name “Mary” actually comes from one of the founder’s relatives:a ruthlessly efficient barrister known for cutting through complexity.And that became the mission.Build technology that helps legal teams navigate overwhelming volumes of information faster — without removing legal judgment.💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘀:↳ Litigation teams spend enormous time navigating “fact chaos” across massive document sets↳ AI in litigation isn’t just about efficiency — it’s about surfacing critical insights faster↳ Verification, citations, and review layers are becoming essential in legal AI workflows↳ The biggest risk in AI may be “cognitive surrender” — blindly trusting confident outputs↳ The future of legal AI may depend less on automation… and more on trustOne insight that stood out: “𝗢𝘂𝗿 𝗺𝗶𝘀𝘀𝗶𝗼𝗻 𝗶𝘀 𝘁𝗼 𝗿𝗲𝗺𝗼𝘃𝗲 𝘁𝗵𝗲 𝗮𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻 𝗶𝗻 𝗱𝗼𝗶𝗻𝗴 𝗹𝗮𝘄 𝘄𝗶𝘁𝗵𝗼𝘂𝘁 𝗿𝗲𝗺𝗼𝘃𝗶𝗻𝗴 𝘁𝗵𝗲 𝗷𝘂𝗱𝗴𝗺𝗲𝗻𝘁.”#PeopleInLegal #LegalTech #AIinLaw #Litigation #LegalInnovation #FutureOfLaw #LegalAI #MaryTechnology #eDiscovery
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Legal Innovation & Tech Fest - Alison Laird
🎙️ “The future of law is a profession-wide problem.”At LEGAL INNOVATION & TECH FEST, Roni Millard, Founder and Health & Wellness Consultant at The Wellbeing Edge, sat down with Alison Laird, Director of the Centre for Legal Innovation, to unpack one of the biggest questions facing the legal industry:👉 𝗔𝗿𝗲 𝘄𝗲 𝗮𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝗽𝗿𝗲𝗽𝗮𝗿𝗶𝗻𝗴 𝗹𝗮𝘄𝘆𝗲𝗿𝘀 𝗳𝗼𝗿 𝘁𝗵𝗲 𝗳𝘂𝘁𝘂𝗿𝗲 𝗼𝗳 𝗹𝗲𝗴𝗮𝗹 𝘄𝗼𝗿𝗸?Alison shared insights from CLI’s upcoming 𝗙𝘂𝘁𝘂𝗿𝗲 𝗼𝗳 𝗟𝗮𝘄 𝗥𝗲𝗽𝗼𝗿𝘁 — an independent industry-wide initiative designed to better understand how legal teams, law firms, students, and the broader profession are navigating rapid change.One challenge stood out clearly:The expectations on modern lawyers are evolving faster than the profession itself.💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘀:↳ In-house legal teams are continuing to bring more work internally↳ Law firms are under pressure to rethink how they deliver value↳ Employers increasingly want “tech-enabled” lawyers from day one↳ The gap between education and industry expectations is becoming more visible↳ Solving the future skills challenge requires collaboration across the entire professionCLI is currently inviting participation in its independent 𝗙𝘂𝘁𝘂𝗿𝗲 𝗼𝗳 𝗟𝗮𝘄 𝗥𝗲𝗽𝗼𝗿𝘁 𝘀𝘂𝗿𝘃𝗲𝘆, bringing together perspectives from across the profession.The more perspectives involved, the more valuable the insights become.📌 Learn more about the Future of Law Report and participate here:https://surveys.matternz.com/s3/col0004-cli-innovationsurvey-2026To explore more from the Centre for Legal Innovation:https://cli.collaw.com/#PeopleInLegal #LegalInnovation #FutureOfLaw #LegalTech #LawFirms #InHouseCounsel #LegalEducation #AIinLaw #CentreForLegalInnovation
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Legal Innovation & Tech Fest - Adam Norman Jenkins
🎙️ “𝗠𝗮𝗻𝘂𝗮𝗹 𝗿𝗲𝘃𝗶𝗲𝘄 𝗼𝗳 𝗳𝗮𝗺𝗶𝗹𝘆 𝗹𝗮𝘄 𝗲𝘃𝗶𝗱𝗲𝗻𝗰𝗲 𝗶𝘀 𝗻𝗼𝘁 𝗽𝗼𝘀𝘀𝗶𝗯𝗹𝗲.At LEGAL INNOVATION & TECH FEST, Roni Millard, Founder and Health & Wellness Consultant at The Wellbeing Edge sat down with Adam Norman Jenkins, co-founder of ISaidUSaid.com, fresh off winning the 𝐒𝐭𝐚𝐫𝐭𝐮𝐩 𝐂𝐥𝐚𝐬𝐡 𝐚𝐰𝐚𝐫𝐝, to discuss how AI and sentiment analytics are being used to tackle one of the most emotionally confronting areas of law.And this wasn’t another “AI will write your brief” conversation.This was about:→ 𝗱𝗼𝗺𝗲𝘀𝘁𝗶𝗰 𝘃𝗶𝗼𝗹𝗲𝗻𝗰𝗲→ 𝘃𝗶𝗰𝗮𝗿𝗶𝗼𝘂𝘀 𝘁𝗿𝗮𝘂𝗺𝗮→ 𝗲𝘃𝗶𝗱𝗲𝗻𝗰𝗲 𝗼𝘃𝗲𝗿𝗹𝗼𝗮𝗱→ 𝗮𝗻𝗱 𝗽𝗿𝗼𝘁𝗲𝗰𝘁𝗶𝗻𝗴 𝘁𝗵𝗲 𝗽𝗲𝗼𝗽𝗹𝗲 𝘄𝗼𝗿𝗸𝗶𝗻𝗴 𝗶𝗻𝘀𝗶𝗱𝗲 𝘁𝗵𝗲 𝘀𝘆𝘀𝘁𝗲𝗺💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘀:↳ Family lawyers are facing enormous emotional and psychological strain↳ Reviewing years of messages, emails, videos, and recordings manually is mathematically impossible↳ AI sentiment analytics can identify patterns of financial abuse, coercion, escalation, and conflict across huge data sets↳ Faster identification of high-risk matters could improve intervention outcomes and client safety↳ Data-driven evidence may help reduce emotional escalation and improve clarity in family law mattersOne insight that stood out:“Data has no character.”Adam spoke candidly about the emotional weight of building technology in this space, the impact on family lawyers, and the bigger vision behind ISaidUSaid:Not just improving efficiency.But helping fix a system under enormous pressure.#PeopleInLegal #LegalTech #AIinLaw #FamilyLaw #DomesticViolence #LegalInnovation #LegalAI #FutureOfLaw #SentimentAnalytics
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RelFest26 Sydney - Chris Brown
🎙️ “The legal industry isn’t sleepy anymore.”At RelFest 26 Sydney by Relativity, Jonathan Seifman sat down with Chris Brown, Chief Product Officer at Relativity, to explore how legal tech is evolving through AI, collaboration, and continuous innovation.Coming from outside the legal industry originally as a computer engineer, Chris shared why legal tech became one of the most exciting industries he’d ever worked in.Legal is no longer just adopting technology.It’s actively shaping it.💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘀:↳ Legal data intelligence is becoming central to investigations, litigation, and regulatory workflows↳ AI adoption in eDiscovery and legal workflows started much earlier than many people realise↳ The best product innovation happens through deep customer feedback loops↳ Australian legal professionals are viewed globally as highly practical and innovation-driven↳ Modern legal AI requires collaboration between lawyers, engineers, and product teamsOne insight that stood out:“You want to engineer feedback loops into your development process.”As Chris put it:“It’s not too pretentious here. People just get to work.”#PeopleInLegal #RelFest26 #Relativity #LegalTech #AIinLaw #LegalInnovation #eDiscovery #FutureOfLaw #LegalIndustry
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Legal engineers will become the most important role in law firms
Tim Kenney had the great conversation with Ted Theodoropoulos, CEO of Infodash, legal tech thought leader, and host of the 𝗟𝗲𝗴𝗮𝗹 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 𝗦𝗽𝗼𝘁𝗹𝗶𝗴𝗵𝘁 𝗽𝗼𝗱𝗰𝗮𝘀𝘁, for a deep conversation on AI, enterprise search, knowledge management, and the future of legal innovation.And one message came through clearly: The firms that win in the AI era won’t just buy better tools. They’ll build better infrastructure, better integrations, and better legal engineering capability.💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘀:↳ Legal engineers are becoming critical to law firm transformation↳ AI makes knowledge management and data hygiene more important than ever↳ “Garbage in, garbage out” still applies in legal AI↳ Off-the-shelf AI tools alone won’t create long-term differentiation↳ Law firms need technology foundations that can scale securely and intelligentlyOne insight that stood out:“Technology is now entering the chat.”#PeopleInLegal #LegalTech #AIinLaw #LegalEngineering #KnowledgeManagement #EnterpriseSearch #FutureOfLaw #InfoDash #LegalInnovation
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Legal Innovation & Tech Fest - David Lisitsa
🎙️ 𝗠𝗼𝘀𝘁 𝗹𝗮𝘄 𝗳𝗶𝗿𝗺𝘀 𝗴𝗲𝘁 𝘀𝗼𝗹𝗱 𝗮 𝘀𝘁𝗮𝗰𝗸. 𝗧𝗵𝗲𝘆 𝘀𝗵𝗼𝘂𝗹𝗱 𝗯𝘂𝘆 𝗮𝗻 𝗼𝘂𝘁𝗰𝗼𝗺𝗲.At LEGAL INNOVATION & TECH FEST, our host Roni Millard, Founder and Health & Wellness Consultant at The Wellbeing Edge sat down with David Lisitsa, Director of NewLaw.com — the advisory many firms turn to when they need someone on their side of the table.In an age of noise:every vendor pitching,every AI tool a saviour,every consultant with a deck… Newlaw cuts through it.Firms come to Newlaw with a problem — or hand them the keys and ask Newlaw to find the problems and solve them.Either way, the brief is the same:Help the firm stay competitive with the modern client.Newlaw is effectively a fully outsourced legal operations, project management and design function.The scope runs end-to-end:▪️ Stack selection — choosing the platforms that will actually support the firm, not the loudest vendor in the room▪️ Implementation & training — getting tools into the hands of fee-earners and making them stick▪️ Marketing — positioning, digital presence, growth▪️ Intake & client onboarding — frictionless, compliant, fast▪️ AML & risk — built into the workflow, not bolted on▪️ Precedent automation — turning expert lawyers’ work into leverage▪️ Reporting & data — so firm leaders actually know what’s happening▪️ Workflow design — the operational layer that makes everything else work▪️ AI implementation — deep expertise, real deploymentsPlatform-agnostic by design — firms come to Newlaw regardless of which stack they’re on or moving to:🔹 Practice management: Clio, Actionstep, Smokeball - Legal Software, LEAP Legal Software, Yao, LOGICFIRM SL, Thomson Reuters🔹 Document management: NetDocuments, iManage, Bundledocs🔹 CRM & business platforms: HubSpot, Zoho, Hivelight🔹 AI & emerging tools: Parachute, Harvey, Legora and others — including local, on-premise deployments for firms where client confidentiality is non-negotiableDavid's view:“𝘛𝘦𝘤𝘩𝘯𝘰𝘭𝘰𝘨𝘺 𝘥𝘦𝘤𝘪𝘴𝘪𝘰𝘯𝘴 𝘪𝘯 𝘭𝘢𝘸 𝘢𝘳𝘦 𝘳𝘦𝘢𝘭𝘭𝘺 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘥𝘦𝘤𝘪𝘴𝘪𝘰𝘯𝘴 𝘪𝘯 𝘥𝘪𝘴𝘨𝘶𝘪𝘴𝘦.”Firms shouldn’t be sold a stack.They should buy an outcome — then bring in the experts to land it.💥 𝗪𝗵𝗮𝘁’𝘀 𝗰𝘂𝘁𝘁𝗶𝗻𝗴 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝘁𝗵𝗲 𝗻𝗼𝗶𝘀𝗲 𝗳𝗼𝗿 𝘆𝗼𝘂𝗿 𝗳𝗶𝗿𝗺 𝗿𝗶𝗴𝗵𝘁 𝗻𝗼𝘄?#PeopleInLegal #LegalTech #AIinLaw #LegalOperations #WorkflowAutomation #LawFirms #FutureOfLaw #LegalInnovation #ChangeManagement
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Legal Innovation & Tech Fest - Kaleb Holden
🎙️ 𝗔𝗜 𝗻𝗲𝗲𝗱𝘀 𝗰𝗼𝗻𝘁𝗲𝘅𝘁. 𝗡𝗼𝘁 𝗷𝘂𝘀𝘁 𝗰𝗼𝗻𝘁𝗲𝗻𝘁.At LEGAL INNOVATION & TECH FEST, Roni Millard, Founder and Health & Wellness Consultant at The Wellbeing Edge sat down with Kaleb Holden, Director of APAC at NetDocuments, to unpack what’s really keeping legal professionals up at night in the age of AI.And surprisingly?It’s not just the technology itself.It’s:→ information overload→ governance→ security→ and figuring out which AI direction actually matters💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘀:↳ Law firms are overwhelmed by the sheer number of AI options entering the market↳ Good AI requires structure, governance, and context — not just access to data↳ Automating document workflows remains a huge opportunity for firms↳ Security and data ownership are becoming even more critical in legal AI adoption↳ The firms embracing AI strategically will gain long-term operational advantagesOne insight that stood out:“Bring AI to your content — not content to your AI.”#PeopleInLegal #LegalTech #AIinLaw #NetDocuments #LegalInnovation #FutureOfLaw #DocumentManagement #LawFirms #LegalAI
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RelFest26 Georgia Foster
🎙️ AI isn’t slowing down. Neither is legal tech.At 𝗥𝗲𝗹𝗙𝗲𝘀𝘁 𝟮𝟲 𝗦𝘆𝗱𝗻𝗲𝘆 by Relativity, Jonathan Seifman sat down with Georgia Foster, Managing Director and VP Sales, to discuss how AI is reshaping legal workflows, client expectations, and the future of the industry.💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘀:↳ Legal teams are under increasing pressure to move faster and do more with less↳ AI adoption is no longer a future discussion — it’s happening now↳ Trust, accuracy, and security remain critical in legal AI workflows↳ The firms embracing innovation strategically will create long-term advantage↳ Technology alone isn’t enough — change management and people matter just as much💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘀:↳ Legal teams are under increasing pressure to move faster and do more with less↳ AI adoption is no longer a future discussion — it’s happening now↳ Trust, accuracy, and security remain critical in legal AI workflows↳ The firms embracing innovation strategically will create long-term advantage↳ Technology alone isn’t enough — change management and people matter just as much#PeopleInLegal #RelFest26 #Relativity #LegalTech #AIinLaw #LegalInnovation #FutureOfLaw #eDiscovery #LegalIndustry
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FLENA Conference Max Paterson
🎙️ “𝗣𝗿𝗲𝗰𝗲𝗱𝗲𝗻𝘁𝘀 𝗮𝗿𝗲 𝗼𝗻 𝘁𝗵𝗲 𝘄𝗮𝘆 𝗼𝘂𝘁.”At Family Law Education Network Conference, David Woolstencroft sat down with Max Paterson - Co Founder and CEO of Smartnote to explore how AI is transforming legal workflows — from file notes and drafting to pricing models and client communication.After co-founding Settify and later returning to family law practice, Max saw a problem every lawyer knows too well:👉 File noting is painful👉 Admin steals valuable time👉 And too much legal work still happens manuallyThat led to the creation of SmartNote.💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘀:↳ AI can dramatically reduce the admin burden without removing legal judgment↳ Lawyers may soon stop drafting from blank pages entirely↳ Better workflows can improve both client experience and firm profitability↳ AI allows lawyers to spend more time advising — and less time documenting↳ The real power comes from combining AI with professional wisdom and context#PeopleInLegal #LegalTech #AIinLaw #SmartNote #LegalInnovation #FutureOfLaw #Lawyers #LegalAI #LawFirmEfficiency
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Humans still buy from humans - Marriott Murdoch
🎙️ “Humans still buy from humans.”In this episode of People in Legal, Tim Kenney sat down with Marriott Murdoch, COO of Legacy Capital Fund, to unpack the evolving relationship between legal tech, private equity, and growth.From remodelling bathrooms at NetDocuments… to leading Latin America expansion… to private equity investment strategy — Marriott’s journey through legal technology has been anything but conventional.💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:↳ Great products still fail without the right go-to-market strategy↳ Private equity doesn’t have to destroy culture — the right partner can help preserve and scale it↳ Many founders hit a ceiling not because of product, but because of limited capital and resources↳ Relationship-driven business still matters, especially in global markets↳ Legal tech continues to attract strong investor interest as AI reshapes the landscapeOne insight that stood out:“A lot of business still happens face-to-face.”This wasn’t just a conversation about funding.It was about trust, growth, people, and what it really takes to scale a company without losing what made it successful in the first place.#PeopleInLegal #LegalTech #PrivateEquity #SaaS #GoToMarket #LegalInnovation #AIinLaw #BusinessGrowth #Leadership
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LawFest2026 Manraj Singh Rahi
🎙️ 𝗔𝗜 𝗺𝗮𝗸𝗲𝘀 𝗿𝗲𝘀𝗲𝗮𝗿𝗰𝗵 𝗲𝗻𝗷𝗼𝘆𝗮𝗯𝗹𝗲 𝗮𝗴𝗮𝗶𝗻At LawFest 2026, David sat down with Manraj from LawCyborg to explore how AI is reshaping legal and tax research — helping professionals get to answers faster, serve clients better, and build deeper niche expertise.💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:↳ AI allows practitioners to spend less time researching — and more time advising↳ Faster access to information means better responsiveness for clients↳ Niche expertise is becoming even more valuable in the AI era↳ Small, focused teams can build highly effective legal AI solutions↳ The future isn’t about replacing professionals — it’s about enhancing themOne insight that stood out:“AI makes research enjoyable again.”As legal and tax professionals face growing complexity, the firms that embrace AI strategically may gain a real competitive edge.Not by knowing less.But by getting to the right answers faster.#PeopleInLegal #LawFest2026 #LegalTech #AIinLaw #TaxTech #LegalInnovation #FutureOfLaw #ProfessionalServices #LawCyborg
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RelFest26 Sydney - Phil Saunders
🎙️ “Getting it perfect is required.”At #RelFest26 Sydney by Relativity, our host Jonathan Seifman sat down with Phil Saunders, CEO of Relativity, to unpack how AI is reshaping high-consequence legal workflows around the world.💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:↳ Legal isn’t a “late adopter” industry — the complexity simply demands higher standards ↳ AI in legal is about more than productivity — it’s about accuracy, trust, and outcomes↳ Different regions have very different legal workflows and use cases↳ Customer collaboration is critical when building legal AI products↳ The future isn’t just automation — it’s reimagining how legal work gets doneOne insight that stood out:“If we don’t reimagine how work gets done… we won’t keep pace.” From litigation to investigations, data breaches to AI-generated evidence, the volume and complexity of legal data is only accelerating.And in legal tech:👉 “Good enough” isn’t good enough.#PeopleInLegal #Relativity #RelFest26 #LegalTech #AIinLaw #LegalInnovation #FutureOfLaw #eDiscovery #LegalIndustry
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Legal Innovation & Tech Fest - Ziggy Cheng
🎙️ The best AI tool is useless if nobody knows how to use it.At Legal Innovation & Tech Fest, David sat down with Ziggy from Thomson Reuters to unpack one of the biggest challenges facing the legal industry right now:👉 AI adoption.💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:↳ AI training isn’t one-and-done — continuous learning is critical↳ Even great AI tools fail without proper adoption and support↳ Information security and data sovereignty remain major concerns for firms↳ New legal careers are emerging around AI, legal operations, and innovation↳ Lawyers who combine legal skills with tech curiosity will stand outOne insight that stood out:“What you learn today about AI could be different next week.”As AI evolves at breakneck speed, firms aren’t just competing on tools anymore.They’re competing on:→ education→ adaptability→ and the ability to keep learning#PeopleInLegal #LegalTech #AIinLaw #LegalInnovation #FutureOfLaw #ThomsonReuters #LegalAI #Lawyers #LegalIndustry
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AML for Law Firms: Risks, Reality and Opportunities with APLYiD
Anti-Money Laundering (AML) obligations are here for Australian law firms, but the reality is far less chaotic than many expect.In this episode of Law and Beyond, host Chantal McNaught is joined by Russell Smith and Toby Taylor from APLYiD to break down what AML actually means for small and mid-tier firms, what happens when firms get it wrong, and why this moment presents a genuine opportunity to improve client experience and business performance.We begin with a real case. A New Zealand law firm was fined $60,000 for serious AML breaches after failing to implement basic compliance systems and obstructing regulators. It is a clear signal that ignoring AML is no longer viable.But beyond the headlines, this conversation cuts through the noise. The message is simple. Do not panic. Do not delay. Start.🎁 In this episodeWhat AML compliance actually requires from law firmsWhy the fear around AML is often overblownWhat led to a $60,000 fine and what firms can learn from itThe key differences between Australia, New Zealand and the UKHow poor onboarding processes quietly cost firms time and revenueWhy AML can become a competitive advantage, not just a compliance taskThe key takeaway: AML is not just about regulation, it's part of your client experience. Firms that treat onboarding as a friction point will feel the cost. Firms that treat it as a seamless experience will build trust, efficiency and stronger client relationships.🔗 Useful LinksAPLYiD websiteFREE AML Resources HubJoin the Webinar for Tranche 2 Australian law firmsBook a demo with APLYiDMonster videoRussell's conversation with AUSTRAC CEO Brendan Thomas Enjoyed the episode? Follow us and share with a colleague who is still putting off AML.
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Legal Innovation & Tech Fest - Ryan Zahrai
🎙️ “𝟰𝟬% 𝗼𝗳 𝗹𝗲𝗴𝗮𝗹 𝘄𝗼𝗿𝗸 𝗶𝘀𝗻’𝘁 𝗯𝗶𝗹𝗹𝗮𝗯𝗹𝗲.”At LEGAL INNOVATION & TECH FEST, our host Roni Millard, Founder and Health & Wellness Consultant at The Wellbeing Edge, sat down with Ryan Zahrai, CEO of Parachute, to unpack why so many SME law firms are still being overlooked in the AI conversation.After years in Big Law and running his own practice, Ryan saw the same problem over and over:👉 Small firms were drowning in admin👉 Existing legal AI tools weren’t built for them👉 And too much valuable time was disappearing into non-billable workThat’s what led to the creation of Parachute.💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:↳ Most legal AI products are designed for large firms — not SMEs↳ Efficiency isn’t just about speed, it’s about sustainability↳ SME firms need practical tools that solve real day-to-day pain points↳ Lived experience matters when building legal tech↳ Autonomy and flexibility are becoming increasingly important for modern lawyersOne insight that stood out:“You can’t manufacture lived experience.”This wasn’t just a conversation about AI.It was about understanding the realities of running a law firm — and building technology that actually helps.#PeopleInLegal #LegalTech #AIinLaw #SMELaw #LegalInnovation #LawFirmManagement #FutureOfLaw #LegalAI #Lawyers
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RelFest26 Sydney - Professor Michael Legg
🎙️ AI won’t replace lawyers.But it will reshape what they do.At RelFest 26 Sydney, Jonathan sat down with Professor Michael Legg from UNSW to explore how legal education — and the profession itself — is evolving in the age of AI.💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:↳ Law schools still need to teach core legal fundamentals — that doesn’t change ↳ But students now also need technical awareness and AI literacy↳ The real differentiator? Human skills — judgment, empathy, communication ↳ AI may reduce some roles… but also create entirely new areas of legal work ↳ The future of law will demand continuous learning, not a one-time qualificationOne insight that stood out:Humans need to do the work that technology can’t.As AI continues to evolve, the question isn’t:👉 Will there be lawyers?👉 It’s what kind of lawyers will thrive.#PeopleInLegal #LegalTech #AIinLaw #FutureOfLaw #LegalEducation #LawStudents #LegalInnovation #UNSW #LegalIndustry
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FLENA Conference Lara Wentworth
🎙️ The future of law isn’t just about AI.It’s about people.At the Family Law Education Network conference, David sat down with Lara Wentworth, Co-founder & Director of Coaching Advocates, former lawyer turned leadership coach, to unpack what’s really changing inside law firms.💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:↳ The biggest challenges in law firms today aren’t technical — they’re human ↳ Mid-tier firms often struggle most — caught between resources and expectations ↳ Careers in law are no longer linear — people are exploring adjacent paths↳ Leadership (or lack of it) directly impacts culture, retention, and revenue ↳ As AI grows, human skills become the real differentiatorOne insight that stood out:Clients don’t remember the firm.They remember the person they worked with.As the industry evolves, one thing is clear:👉 Technical skills might get you in the door👉 But it’s people skills that will define the future#PeopleInLegal #LegalTech #Leadership #FutureOfLaw #AIinLaw #LegalInnovation #Lawyers #ProfessionalDevelopment #LegalIndustry
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LawFest26 David Wybourne
🎙️ You can’t choose the right tech if you don’t know where you’re going.At the conference, David sat down with an advisor working closely with mid-market law firms navigating growth, margin pressure, and the shift toward new ways of working.💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:↳ Many firms don’t actually know their current tech stack or capabilities↳ Shadow AI use is already happening — often without governance or visibility↳ Change isn’t the challenge — change management is↳ Value-based billing requires clear visibility on profitability↳ The real starting point? Define the problem before the solutionOne insight that stood out: Start with the problem — not the technology.Technology doesn’t fix direction. It amplifies it.#PeopleInLegal #LegalTech #MidMarket #LawFirms #LegalInnovation #GoToMarket #ChangeManagement #FutureOfLaw #LegalIndustry
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Buying ai software is NOT a strategy - Chad Ergun
In this episode of People in Legal, Tim Kenney sits down with Chad Ergun, CIO of Womble Bond Dickinson (US) LLP, to unpack what law firms are getting right… and wrong… when it comes to AI.💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:↳ Don’t start with tools — start with policy, security, and client obligations ↳ Your data needs to be ready — otherwise AI won’t deliver value ↳ Prompting isn’t enough anymore — it’s about context and control ↳ Free AI tools come with risks — especially around client confidentiality ↳ The real shift? Lawyers moving from doing the work… to orchestrating itOne insight that stood out:You’re not just using AI anymore — you’re managing how it thinks, what it sees, and how it responds.From data readiness to agentic AI, this conversation goes beyond the hype and into what actually matters for firms today.#PeopleInLegal #LegalTech #AIinLaw #CIO #LegalInnovation #FutureOfLaw #DataStrategy #LawFirms #TechInLaw
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FLENA Conference Colin Jowell
🎙️ A single missed bill took 9 months to fix.At FLENA Conference, David sat down with applied behavioural scientist and founder Colin Jowell to unpack a problem most families only face when it’s already too late.💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:↳ A will doesn’t capture the full picture of someone’s life↳ The real gap? Everything between legal, financial, and personal information↳ Families can spend 200–300 hours trying to piece things together↳ It’s not about age — it’s about the complexity of your life↳ The goal isn’t planning for death — it’s reducing burden for the people you loveFrom digital assets to day-to-day admin, the reality is simple:👉 The hardest part isn’t writing a will👉 It’s making sure everything around it is actually usableThis isn’t just a legal problem.It’s a human one.#PeopleInLegal #LegalTech #EstatePlanning #FutureOfLaw #LegalInnovation #ClientExperience #Lawyers #LifePlanning #LegalIndustry
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People in Legal Host Series: Jonathan Seifman
At People in Legal, we sat down with Jonathan Seifman to unpack what’s really holding legal tech companies back from growth.💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘆𝘀:↳ Growth often stalls because of product–market fit, not sales execution↳ A strong free product can actually limit revenue growth if there’s no upgrade path↳ Expanding into APAC requires localisation, not replication↳ Hiring more salespeople won’t solve the wrong problem↳ Partnerships and OEM can unlock growth — if done rightOne thing stood out: 👉 What looks like a sales issue… is often a product issue in disguise.With nearly 30 years in legal tech, Jonathan brings a rare “helicopter view” — helping companies connect the dots across product, market, and growth strategy.If you’re building, scaling, or entering new markets, this is a conversation worth listening to.#PeopleInLegal #LegalTech #GoToMarket #ProductMarketFit #SaaS #LegalInnovation #BusinessGrowth #Partnerships #APAC
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LawFest26 Hayley Leung
🎙️ AI isn’t the hard part.Cutting through the noise is.At the conference, we caught up with Hayley, Lead Solutions Expert at NetDocuments, to unpack what’s actually happening inside law firms when it comes to AI adoption.💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:↳ The biggest challenge isn’t AI — it’s too many tools and where to begin↳ Embedding AI into existing systems (like DMS) is key to adoption + security↳ Junior lawyers are often leading the charge — and teaching upwards↳ Starting small with the right teams can drive real, firm-wide adoption↳ The real value of AI? Making everyday workflows faster, smarter, and easier#PeopleInLegal #LegalTech #AIinLaw #DocumentManagement #LegalInnovation #FutureOfLaw #LegalOperations #Lawyers #TechInLaw
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Turning Your Law Firm Into a Scalable Business with Gordon Tian
Subscribe to get updates on our latest episodes.Are you running a law firm, or did you just create a high-pressure job for yourself? Most lawyers are brilliant at the law but were never trained to be CEOs. In this episode of the Law and Beyond show, host Chantal McNaught sits down with Gordon Tian—barrister and solicitor, chartered accountant, and founder of Law Firm Profit Success.Gordon shares his journey from Big4 accounting to helping boutique law firms bridge the gap between technical legal expertise and profitable business leadership. In this episode, we explore the psychology of the "mental gap" between knowing what to do and actually executing it, and why your identity as a "lawyer" might be the very thing holding your practice back.The "Job" Trap: Why most boutique firms aren't technically profitable and how to shift from reactive legal work to proactive business leadership.The Three Human Foundations: How to achieve the trifecta of consistent income, meaningful work, and true work-life balance without burnout.The 1% Rule of Systems: Practical, "nitty-gritty" steps—like calendar automation and snippet triggers—that reduce stress by 10% almost overnight.Identity Integration: How to stop seeing "business" and "law" as a conflict and start seeing yourself as an entrepreneurial legal professional.AI & The Future: A grounded, realistic look at the 12–24 month outlook for AI in law—what it can actually do (and what it definitely can't).Links from the discussion: Law Firm Profit Success (Gordon’s Coaching Practice)Abacus AI (AI Tool Discussion)Calendly (Systems for client communication)
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FLENA Conference Leigh McBean
🎙️ “How do you pay legal fees… when all your money is tied up?”It’s a question most people don’t think about — until they’re in it. In this conversation with Leigh from JustFund, we unpack a hidden pressure point in family law and estates that impacts real people, every single day.💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:↳ The biggest issue isn’t always lack of assets — it’s lack of access to cash↳ 75% of clients are women, often primary caregivers navigating financial vulnerability↳ Executors, lawyers, and accountants are often carrying financial strain behind the scenes↳ Delayed payments don’t just affect clients — they impact the entire professional ecosystem↳ Providing funding options doesn’t just solve cash flow… it changes the quality of client conversationsWhat stood out most?This isn’t about finance. It’s about reducing stress in moments people are already at their lowest — divorce, death, and everything in between.And sometimes, giving someone one more option is what keeps everything moving.If you work in family law, estates, or advise clients through these moments… this is worth a watch.#PeopleInLegal #LegalTech #FamilyLaw #Estates #AccessToJustice #LegalInnovation #Lawyers #Accounting #ClientExperience
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People in Legal Host Series: Tim Kenney
🎙️ Expanding into the US legal tech market? It’s not a lift-and-shift. We’re excited to welcome Tim as a new host on People in Legal — bringing over 30 years of experience across legal tech, partnerships, and global go-to-market strategy. In this episode, Tim shares what most companies get wrong when entering new markets: 💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀: ↳ What works in the UK or Australia won’t simply translate to the US ↳ One deal doesn’t mean market traction ↳ Partnerships and OEM can unlock growth — if done right ↳ Messaging and market segmentation are everything#LegalTech #GoToMarket #USMarketEntry #SaaSSales #LegalInnovation #Partnerships #BusinessGrowth #MarketStrategy #PeopleInLegal
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The ROI of Showing Up: How to Master the Legal Conference Circuit
What happens when a leading authority on value-based pricing gets frustrated in a pub? He builds a global platform for the legal industry in under six weeks. In this episode of the Law and Beyond Show, host Chantal McNaught sits down with Shaun Jardine, the "feathered" founder of Legal Gigs and author of Ditch the Billable Hour.Shaun shares the journey of mapping over 380 Business of Law events globally and explains why the traditional legal conference model is ripe for disruption. The conversation focuses on the strategic ROI of exhibiting, the rise of niche events (from legal wellness to desert horse riding), and why pluralistic platforms are the future of legal networking. Stick around for a deep dive into the "anatomy of a stand-up comedy" and a jazz recommendation that will change your background music game forever.Check out LegalGigz: https://legalgigz.com/ Shaun will also be a Keynote at the Legal Innovation and Tech Fest in Sydney on 28 and 29 April 2026 - Legal Innovation & Tech Fest Agenda
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Why you don't want to miss The LEGAL INNOVATION & TECH FEST 2026
🎙️ 𝟮𝟴–𝟮𝟵 𝗔𝗽𝗿𝗶𝗹 — 𝘁𝗵𝗶𝘀 𝗶𝘀 𝘄𝗵𝗲𝗿𝗲 𝘁𝗵𝗲 𝗹𝗲𝗴𝗮𝗹 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝘆 𝗰𝗼𝗺𝗲𝘀 𝘁𝗼𝗴𝗲𝘁𝗵𝗲𝗿.The LEGAL INNOVATION & TECH FEST 𝗔𝘂𝘀𝘁𝗿𝗮𝗹𝗶𝗮 𝟮𝟬𝟮𝟲 is just around the corner, bringing together legal professionals, tech leaders, and innovators across the industry.We caught up with Anna Turner ahead of the event to talk about what’s top of mind this year — 𝗳𝗿𝗼𝗺 𝗔𝗜 𝗮𝗻𝗱 𝗲𝘃𝗼𝗹𝘃𝗶𝗻𝗴 𝗽𝗿𝗶𝗰𝗶𝗻𝗴 𝗺𝗼𝗱𝗲𝗹𝘀 𝘁𝗼 𝘁𝗵𝗲 𝗳𝘂𝘁𝘂𝗿𝗲 𝘀𝗸𝗶𝗹𝗹𝘀 𝗹𝗮𝘄𝘆𝗲𝗿𝘀 𝗮𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝗻𝗲𝗲𝗱.💡 Key points:↳ AI is shifting from hype to real impact↳ The way legal work is priced and delivered is changing↳ Future lawyers need tech fluency + adaptability↳ 𝗧𝗵𝗲 𝗿𝗲𝗮𝗹 𝘃𝗮𝗹𝘂𝗲? 𝗧𝗵𝗲 𝗰𝗼𝗻𝗻𝗲𝗰𝘁𝗶𝗼𝗻𝘀 𝗮𝗻𝗱 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻𝘀 𝗵𝗮𝗽𝗽𝗲𝗻𝗶𝗻𝗴 𝗶𝗻 𝘁𝗵𝗲 𝗿𝗼𝗼𝗺People in Legal will be there as media partner — looking forward to seeing many of you on the ground!#PeopleInLegal #LegalTech #AIinLaw #LegalInnovation #FutureOfLaw #LegalEvents #LegalCommunity #Lawyers #TechInLaw
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FLENA Conference 🎙️ David Lisitsa
🎙️ 𝗠𝗼𝘀𝘁 𝗳𝗶𝗿𝗺𝘀 𝗮𝗿𝗲𝗻’𝘁 𝘀𝘁𝗿𝘂𝗴𝗴𝗹𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝗔𝗜. 𝗧𝗵𝗲𝘆’𝗿𝗲 𝘀𝘁𝗿𝘂𝗴𝗴𝗹𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝘄𝗵𝗮𝘁 𝘁𝗵𝗲𝘆 𝗮𝗹𝗿𝗲𝗮𝗱𝘆 𝗵𝗮𝘃𝗲.At the Family Law Education Network Conference, David Woolstencroft sat down with David Lisitsa from NewLaw.com to talk about what’s actually happening inside law firms right now — beyond the AI headlines.💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:↳ Many firms are still running on 𝗹𝗲𝗴𝗮𝗰𝘆 𝘀𝘆𝘀𝘁𝗲𝗺𝘀 that don’t integrate with modern workflows ↳ AI isn’t about replacing lawyers — it’s about 𝘀𝗼𝗹𝘃𝗶𝗻𝗴 𝘀𝗺𝗮𝗹𝗹, 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗮𝗹 𝗽𝗿𝗼𝗯𝗹𝗲𝗺𝘀 ↳ The biggest efficiency gains often sit with junior lawyers and support staff ↳ Poor 𝗽𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝘀 𝗱𝗼𝗻’𝘁 𝗱𝗶𝘀𝗮𝗽𝗽𝗲𝗮𝗿 — they get repeated for years ↳ Better systems don’t just improve output — they help 𝗿𝗲𝘁𝗮𝗶𝗻 𝘁𝗮𝗹𝗲𝗻𝘁#PeopleInLegal #FLENA #LegalTech #AIinLaw #LawFirmEfficiency #LegalOperations #FutureOfLaw #LegalInnovation #Lawyers
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LawFest 2026 Dan Page
🎙️ Still spending hours manually preparing court bundles?There’s a better way.At People in Legal, we sat down with Dan Page from Bundledocs at LawFest 26 to unpack how document bundling is quietly transforming legal workflows.Because in law… time isn’t just money.It’s margin, capacity, and client experience.💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:↳ Document bundling doesn’t need to be manual — automation can save hours per matter↳ Efficiency gains aren’t just operational, they directly impact profitability↳ Integration with existing legal tech stacks is key to seamless workflows↳ Innovation is continuous — not a one-off feature drop↳ The future? AI will likely play a role… but the fundamentals still matter#PeopleInLegal #LegalTech #DocumentAutomation #LegalInnovation #LawFirmEfficiency #APACLegal #LegalOperations #WorkflowAutomation #FutureOfLaw
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Why This Mediator Wears a Hoodie with Ryan McLaughlin
“The incentive structure rewards conflict, not resolution.”In this episode of the Law and Beyond Show on People in Legal, Chantal McNaught engages in a thought-provoking conversation with Ryan McLaughlin, founder of Flannel People Mediation. Ryan shares his journey from traditional law practice to establishing a human-centered mediation approach, emphasizing the importance of authenticity and empathy in navigating divorce disputes. He discusses how his practice aims to alleviate the adversarial nature of traditional litigation, focusing instead on helping clients achieve amicable resolutions while maintaining their dignity and financial stability. The conversation also touches on the challenges lawyers face in understanding client needs and the evolving landscape of legal practice, particularly in the context of mediation.Takeaways'I want to deliver a result, which in this case is solving a conflict.''Divorce is not a happy, lovely, wonderful time.''We all want to feel that way and we want to spend our money where we're treated that way.''There's no failed mediation if you guys walk out of here and you're in total disagreement.''How do we be more than just naively hopeful or kind of passively hopeful?'Chapters00:00 Introduction to Flannel People Mediation02:47 Defining Human-Centered Mediation06:32 Understanding Client Needs in Mediation10:52 Lawyers' Expectations and Mediation Challenges15:44 Innovative Approaches in Mediation19:20 Lawyers as Mercenaries: A Critical Perspective23:30 The Intersection of Law and Technology27:52 Gratitude and Living with PurposeCheck out Ryan's work at Flannel People Mediation
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LawFest 2026 David Whiting
🎙️ 𝗕𝗲𝗳𝗼𝗿𝗲 𝗚𝗼𝗼𝗴𝗹𝗲. 𝗕𝗲𝗳𝗼𝗿𝗲 𝗔𝗜. 𝗣𝗲𝗼𝗽𝗹𝗲 𝗰𝗮𝗹𝗹𝗲𝗱 𝘁𝗵𝗲 𝗿𝗮𝗱𝗶𝗼 𝗳𝗼𝗿 𝗹𝗲𝗴𝗮𝗹 𝗮𝗱𝘃𝗶𝗰𝗲.At LawFest 2026, we spoke with David Whiting the Principal of Whiting Lawyers — who’s spent 30+ years answering real legal questions from real people.Different era. Same core problem:People don’t just want answers… they want 𝘁𝗿𝘂𝘀𝘁.💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀: ↳ The best lawyers are still found through personal referrals, not search results ↳ AI is powerful, but it often misreads nuance in legal questions ↳ The profession is becoming more complex and litigious over time ↳ Strong lawyers balance being generalists and specialists ↳ The future belongs to those who can adapt to change, not fight it#PeopleInLegal #LawFest2026 #LegalProfession #LegalTech #AIinLaw #FutureOfLaw #Lawyers #LegalCareers #Networking
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LawFest2026 Andy King
“𝗔𝗜 𝗶𝘀 𝗲𝘃𝗲𝗿𝘆𝘄𝗵𝗲𝗿𝗲… 𝗯𝘂𝘁 𝗺𝗼𝘀𝘁 𝗳𝗶𝗿𝗺𝘀 𝗮𝗿𝗲 𝘀𝘁𝗶𝗹𝗹 𝗮𝘀𝗸𝗶𝗻𝗴 𝘁𝗵𝗲 𝘀𝗮𝗺𝗲 𝗾𝘂𝗲𝘀𝘁𝗶𝗼𝗻: 𝘄𝗵𝗲𝗿𝗲 𝗱𝗼 𝘄𝗲 𝗲𝘃𝗲𝗻 𝘀𝘁𝗮𝗿𝘁?”🎙️ On the ground at LawFest — a conversation between Andrew King and David Woolstencroft.What stood out?Not the noise.Not the hype.But the 𝗱𝗶𝗿𝗲𝗰𝘁𝗶𝗼𝗻 𝘁𝗵𝗲 𝗺𝗮𝗿𝗸𝗲𝘁 𝗶𝘀 𝗮𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝗺𝗼𝘃𝗶𝗻𝗴.🎥 In this chat, they unpack: ↳ 𝗪𝗵𝘆 𝗡𝗲𝘄 𝗭𝗲𝗮𝗹𝗮𝗻𝗱 𝗵𝗮𝘀 𝗯𝗲𝗰𝗼𝗺𝗲 𝗮 𝘁𝗲𝘀𝘁 𝗯𝗲𝗱 𝗳𝗼𝗿 𝗹𝗲𝗴𝗮𝗹 𝘁𝗲𝗰𝗵 𝗶𝗻 𝗔𝗣𝗔𝗖 ↳ 𝗪𝗵𝗮𝘁 𝗲𝘅𝗵𝗶𝗯𝗶𝘁𝗼𝗿𝘀 𝗮𝗿𝗲 𝗿𝗲𝗮𝗹𝗹𝘆 𝗴𝗲𝘁𝘁𝗶𝗻𝗴 𝗼𝘂𝘁 𝗼𝗳 𝗲𝘃𝗲𝗻𝘁𝘀 𝗹𝗶𝗸𝗲 𝗟𝗮𝘄𝗙𝗲𝘀𝘁 ↳ 𝗛𝗼𝘄 𝘀𝗺𝗮𝗿𝘁 𝘃𝗲𝗻𝗱𝗼𝗿𝘀 𝗮𝗿𝗲 𝘂𝘀𝗶𝗻𝗴 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗳𝗲𝗲𝗱𝗯𝗮𝗰𝗸 𝘁𝗼 𝘀𝗵𝗮𝗽𝗲 𝗽𝗿𝗼𝗱𝘂𝗰𝘁-𝗺𝗮𝗿𝗸𝗲𝘁 𝗳𝗶𝘁 ↳ 𝗔𝗻𝗱 𝘄𝗵𝘆, 𝗱𝗲𝘀𝗽𝗶𝘁𝗲 𝗮𝗹𝗹 𝘁𝗵𝗲 𝗔𝗜 𝘁𝗮𝗹𝗸… 𝘁𝗵𝗲 𝗵𝘂𝗺𝗮𝗻 𝗲𝗹𝗲𝗺𝗲𝗻𝘁 𝗶𝘀 𝗼𝗻𝗹𝘆 𝗴𝗲𝘁𝘁𝗶𝗻𝗴 𝘀𝘁𝗿𝗼𝗻𝗴𝗲𝗿The shift is subtle, but powerful:From: tech vendors vs law firms 👉 To: partners building togetherThat’s where the real opportunity is.#LegalTech hashtag #LawFest hashtag #AIinLaw #APAC #LegalInnovation #ProductMarketFit #B2BSales #PeopleInLegal #FutureOfLaw
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FLENA Conference 🎙️ James d’Apice (Gravamen)
“𝗠𝗼𝘀𝘁 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗱𝗶𝘀𝗽𝘂𝘁𝗲𝘀 𝗱𝗼𝗻’𝘁 𝘀𝘁𝗮𝗿𝘁 𝗶𝗻 𝗰𝗼𝘂𝗿𝘁… 𝘁𝗵𝗲𝘆 𝘀𝘁𝗮𝗿𝘁 𝗶𝗻 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻𝘀 𝗽𝗲𝗼𝗽𝗹𝗲 𝗮𝘃𝗼𝗶𝗱.”🎙️ In this People in Legal episode, David Woolstencroft sit down with James d'Apice, a commercial litigator specialising in shareholder and director disputes — unpacking what really causes business relationships to break down.And more importantly… how to prevent it.💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀: ↳ The best disputes are the ones you never have — 𝗲𝗮𝗿𝗹𝘆 𝗹𝗲𝗴𝗮𝗹 𝗽𝗹𝗮𝗻𝗻𝗶𝗻𝗴 𝗶𝘀 𝗲𝘃𝗲𝗿𝘆𝘁𝗵𝗶𝗻𝗴 ↳ Most issues start as “𝘀𝗼𝗳𝘁 𝘀𝗶𝗴𝗻𝗮𝗹𝘀” long before they become legal problems ↳ Relationship dynamics matter just as much as contracts ↳ Strong negotiation strategies can 𝘀𝗮𝘃𝗲 𝘁𝗶𝗺𝗲, 𝗺𝗼𝗻𝗲𝘆, 𝗮𝗻𝗱 𝗽𝗮𝗿𝘁𝗻𝗲𝗿𝘀𝗵𝗶𝗽𝘀 ↳ Prevention isn’t just legal — 𝗶𝘁’𝘀 𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗶𝗮𝗹 𝗮𝘄𝗮𝗿𝗲𝗻𝗲𝘀𝘀 + 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻In a world where businesses move fast…it’s often the small misalignments that create the biggest disputes.This conversation is a reminder: 👉 Legal strategy isn’t just about protection 👉 It’s about preserving relationships before they break🙌 Family Law Education Network Conference 2026!#LegalTech #BusinessLaw #DisputeResolution #CorporateLaw #Leadership #PeopleInLegal #LegalInsights #ConflictResolution #BusinessStrategy
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How to Pivot Your Legal Career in the Age of AI - Fractional Sparkle with Cat Casey on the Law and Beyond Show with Chantal McNaught
Are you living someone else’s dream job? In this episode of the Law and Beyond show, host Chantal McNaught sits down with the legendary Cat "TechnoCat" Casey, a global voice in AI and legal innovation.Cat shares her fascinating journey from studying existential philosophy to becoming a leading voice in AI forensics. We dive deep into the "sunk cost fallacy" that keeps many legal professionals trapped in roles that no longer serve them and discuss how to reclaim the steering wheel of your career. Whether you are a lawyer, a technologist, or somewhere in between, Cat’s "fractional sparkle" will inspire you to find your own "catnip" in the expanding legal universe.Brought to you by Novum Global.In this episode, we discuss:The Translator Superpower: Why a mastery of language makes you an AI superstar.Iron Man Esquire: How to become a tech-enabled legal rockstar.The Sunk Cost Fallacy: Recognizing when it’s time to pivot.Shadow AI: Why "don't use it" is a dangerous firm policy.The Fearless Self-Evaluation: A 30-minute exercise to find your next career move.Featured Guest:Cat Casey, Chief Innovation Officer and Author of "AI and Legal Tech" (Wiley).Connect with the Show:Subscribe for more People in Legal insightful interviews.Follow Chantal McNaught on LinkedIn for the "Fully Innovative Luxury Lawyer" newsletter. Order your copy of AI and Legal Tech by Cat CaseyBrought to you by Novum Global.
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Criminal Defence, Resilience, and Law as a Second Career with Emma Moss
Criminal law is a "very human business." For barrister Emma Moss, it is the space where she stands as the "thin line" between the power of the state and an individual’s liberty. But Emma’s path to the bar wasn't a straight line. It was a journey of pivots, from psychology and HR to returning to law school as a mature student and parent.In this episode of The Law and Beyond Show, host Chantal McNaught sits down with Emma to explore the expanding legal universe through the lens of criminal defence and legal aid. They dive deep into the emotional weight of the work, the resource imbalances in our justice system, and the vital importance of building a sustainable career through community and "give back."Emma shares her "win or learn" philosophy, offering raw and practical advice for anyone navigating a non-traditional legal path or struggling to balance empathy with the risk of burnout.In this episode, we discuss:The Non-Linear Path: Pivoting from early setbacks to a successful second career in law.The Reality of Legal Aid: Standing up for access to justice despite significant resource gaps.The Empathy Trap: How to "care just enough" to be effective without burning out.Resilience & Self-Care: Moving away from destructive coping mechanisms toward community-based support.Breaking Barriers: Why mentoring and "owning your space" are essential for the next generation of lawyers.The Tech Mismatch: Emma’s take on the "New Age of Sexism" in AI and why the law is struggling to catch up.About Our Guest:Emma Moss is a criminal defence barrister based in New Zealand. A passionate advocate for access to justice, she serves on community law boards and the Law Association’s Next Gen committee, dedicated to breaking down barriers for mature students and diverse practitioners entering the law.Support the Show:If you enjoyed this episode, please leave a rating or review on Spotify! It helps others find People in Legal and the "Law and Beyond" show, and supports our mission to highlight the people shaping the future of the expanding legal universe.
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Guardrails for Innovation: Navigating AI in Legal Tech with Claudia Simpson
What does a legal tech career look like when you're not a lawyer? In this episode of the Law and Beyond Show, host Chantal McNaught sits down with Claudia Simpson, Senior Data Governance and Business Analyst at Law in Order, to explore how curiosity, saying yes to opportunities, and a people-first approach can build a powerful career in the expanding legal universe.From litigation support clerk to leading data governance and privacy initiatives, Claudia's journey is a masterclass in non-linear career growth. But more importantly, she shares practical wisdom on navigating AI adoption, building ethical guardrails into innovation, and why governance isn't a hurdle—it's an enabler.Perfect for aspiring legal tech professionals, law firm leaders, and anyone curious about the intersection of technology, ethics, and society.Follow Law In Order on LinkedIn to stay connected with updates and insights exploring all things legal tech - from everyday workflows to responsible AI adoption across the industry.In this Episode: 00:00 – Cold Open: "Ask 'Should We?' Not Just 'Can We?'"00:20 – Welcome & Claudia's Career Journey05:30 – What Does a Business Analyst Do?09:30 – Sociology & People-First Approach to Tech17:30 – AI, Ethics, and Guardrails24:30 – Governance as an Enabler & AML Compliance31:00 – The Isolation Card Question & Book Chat34:30 – Closing & Ada Lovelace ReferenceBooksBury Our Bones in the Midnight Soil - by V.E. SchwabThe Way of Kings and Mistborn series by Brandon SandersonPrinciples for Dealing with the Changing World Order by Ray Dalio
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❓ 𝗗𝗼 𝘆𝗼𝘂 𝗵𝗮𝘃𝗲 𝗮𝗻 𝗜𝗧 𝗿𝗼𝗮𝗱𝗺𝗮𝗽… 𝗼𝗿 𝗷𝘂𝘀𝘁 𝗮 𝗹𝗶𝘀𝘁 𝗼𝗳 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀 𝘄𝗶𝘁𝗵 𝗻𝗼 𝗰𝗹𝗲𝗮𝗿 𝗥𝗢𝗜?
❓ 𝗗𝗼 𝘆𝗼𝘂 𝗵𝗮𝘃𝗲 𝗮𝗻 𝗜𝗧 𝗿𝗼𝗮𝗱𝗺𝗮𝗽… 𝗼𝗿 𝗷𝘂𝘀𝘁 𝗮 𝗹𝗶𝘀𝘁 𝗼𝗳 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀 𝘄𝗶𝘁𝗵 𝗻𝗼 𝗰𝗹𝗲𝗮𝗿 𝗥𝗢𝗜?That question summed up a powerful People in Legal conversation filmed live at the iManage Conference in Melbourne (Nov 2025).Host David Woolstencroft spoke with the Harbor team — Scott Sonter, Scott Cooper, and Damian Jeal — about what law firm CIOs and CTOs are really dealing with right now.And it is not just “𝘄𝗵𝗮𝘁 𝘁𝗲𝗰𝗵 𝘀𝗵𝗼𝘂𝗹𝗱 𝘄𝗲 𝗯𝘂𝘆 𝗻𝗲𝘅𝘁?”The Harbor team shared insights from working across risk, finance, document management and managed services, including:• 𝙬𝙝𝙮 𝙨𝙤𝙢𝙚 𝙛𝙞𝙧𝙢𝙨 𝙢𝙤𝙫𝙚 𝙩𝙤 𝙩𝙝𝙚 𝙘𝙡𝙤𝙪𝙙 𝙗𝙪𝙩 𝙨𝙩𝙞𝙡𝙡 𝙨𝙩𝙧𝙪𝙜𝙜𝙡𝙚 𝙩𝙤 𝙖𝙘𝙘𝙚𝙨𝙨 𝙖𝙣𝙙 𝙪𝙨𝙚 𝙩𝙝𝙚𝙞𝙧 𝙙𝙖𝙩𝙖 • 𝙝𝙤𝙬 𝙣𝙚𝙬 𝙨𝙮𝙨𝙩𝙚𝙢𝙨 𝙘𝙖𝙣 𝙖𝙘𝙘𝙞𝙙𝙚𝙣𝙩𝙖𝙡𝙡𝙮 𝙘𝙧𝙚𝙖𝙩𝙚 𝙢𝙤𝙧𝙚 𝙨𝙞𝙡𝙤𝙨 𝙬𝙞𝙩𝙝𝙤𝙪𝙩 𝙩𝙝𝙚 𝙧𝙞𝙜𝙝𝙩 𝙞𝙣𝙩𝙚𝙜𝙧𝙖𝙩𝙞𝙤𝙣 𝙨𝙩𝙧𝙖𝙩𝙚𝙜𝙮 • 𝙬𝙝𝙚𝙧𝙚 𝘼𝙄 𝙞𝙨 𝙜𝙚𝙣𝙪𝙞𝙣𝙚𝙡𝙮 𝙝𝙚𝙡𝙥𝙞𝙣𝙜 𝙛𝙞𝙧𝙢𝙨 𝙩𝙤𝙙𝙖𝙮 𝙫𝙨 𝙬𝙝𝙚𝙧𝙚 𝙞𝙩 𝙞𝙨 𝙨𝙩𝙞𝙡𝙡 𝙟𝙪𝙨𝙩 𝙝𝙮𝙥𝙚 • 𝙬𝙝𝙮 𝙍𝙊𝙄 𝙤𝙛𝙩𝙚𝙣 𝙘𝙤𝙢𝙚𝙨 𝙛𝙧𝙤𝙢 𝙩𝙝𝙚 𝙘𝙤𝙣𝙣𝙚𝙘𝙩𝙞𝙤𝙣𝙨 𝙗𝙚𝙩𝙬𝙚𝙚𝙣 𝙨𝙮𝙨𝙩𝙚𝙢𝙨, 𝙣𝙤𝙩 𝙝𝙚𝙖𝙫𝙮 𝙘𝙪𝙨𝙩𝙤𝙢𝙞𝙨𝙖𝙩𝙞𝙤𝙣 • 𝙖𝙣𝙙 𝙝𝙤𝙬 𝙘𝙝𝙖𝙣𝙜𝙚 𝙢𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 𝙞𝙨 𝙤𝙛𝙩𝙚𝙣 𝙩𝙝𝙚 𝙝𝙞𝙙𝙙𝙚𝙣 𝙧𝙚𝙖𝙨𝙤𝙣 𝙥𝙧𝙤𝙟𝙚𝙘𝙩𝙨 𝙛𝙖𝙞𝙡What stood out most was Harbor’s 𝘄𝗵𝗼𝗹𝗲-𝗼𝗳-𝗹𝗶𝗳𝗲𝗰𝘆𝗰𝗹𝗲 𝗮𝗽𝗽𝗿𝗼𝗮𝗰𝗵 — advising on strategy, helping select the right solutions, implementing them, and then staying involved through managed services. That broader view means they are not just delivering projects, they are helping firms make better decisions before major budget is committed.For law firm tech leaders under pressure to modernise, secure data, support lawyers and still prove ROI, that kind of market-wide perspective is invaluable.Because the real question is not “Which tool should we buy next?”It is “Are we investing in the right things, in the right order, for the right outcomes?”Share your thoughts with us!hashtag#PeopleInLegal hashtag#LegalTech hashtag#LawFirmIT hashtag#CIO hashtag#CTO hashtag#iManage hashtag#DigitalTransformation hashtag#BusinessOfLaw
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Systems Before Scale: What Funders See Inside PI Practices
“If a law firm is running 100 matters with average disbursements of $5,000. that’s $500,000 locked up for two to three years.”In this episode of the People and Legal Podcast, host Chantal McNaught engages with Jo Cope, CEO of Providior, to discuss the intricacies of disbursement funding in the legal sector. Jo shares her extensive experience in financial services and legal funding, emphasising the challenges law firms face in managing disbursements, particularly in personal injury cases that can take years to settle. She highlights how Providior supports law firms by providing the necessary capital to cover these costs, allowing them to focus on their clients and grow their practices without the burden of upfront expenses.The conversation explores the evolution of disbursement funding since Providior's inception in 2013, the importance of collaboration among funders, and the impact of recent challenges such as the COVID-19 pandemic on the legal industry. Jo also discusses the role of technology and AI in improving operational efficiency and client service, as well as the significance of understanding business metrics for law firms. Chapters00:00 Introduction to the Law and Beyond Show01:32 Meet Jo Cope: CEO of Providior03:27 Understanding Disbursement Funding09:36 The Evolution of Disbursement Funding13:03 Risk Management in Legal Funding18:13 Leadership Challenges in the Legal Sector23:26 Embracing Technology and AI in Legal Funding27:52 Fun Segment: Jo's Food WeaknessThis episode has been brought to you by Novum Global.
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INSPIRE 2025 - Dan Hauck
In this conversation, Dan discusses the latest innovations at NetDocuments, focusing on AI enhancements in document management, including semantic search capabilities, the introduction of MD Connect for third-party integrations, and the future roadmap for collaboration tools. The discussion highlights how these advancements are transforming workflows in law firms and improving client service.Chapters00:00Introduction and Overview of NetDocuments' Innovations02:48AI Advancements in Document Management05:43Semantic Search and User Experience08:22MD Connect: Enhancing Workflow Integration10:48AI Profiling and Client Service Improvements13:48Future Roadmap and Collaboration Tools
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ABOUT THIS SHOW
“People in Legal: Stories and Insights from the Human Side of the Legal Tech Industry." Join us as we explore the personal journeys, challenges, and triumphs of professionals in law, legal tech, education, and academia. Each episode features candid conversations with industry experts, sharing their unique career paths and growth stories. We'll uncover tales of resilience, mentorship, ethical dilemmas, and career-defining moments. Whether you're a seasoned professional or just curious about the field, “People in Legal” offers inspiration and insights for everyone.
HOSTED BY
People in Legal, Chantal McNaught, David Woolstencroft
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