Impact of soundscape on customer experience - Interview w/ Brian Cullinan

from Building Great Experiences · host StealthX

Overview:Welcome to Building Great Experiences podcast, with your host ⁠⁠⁠⁠Drew Burdick a 15-year veteran in Customer Experience and Managing Partner at StealthX⁠⁠⁠⁠.This is a show dedicated to sharing how brands are bringing insanely great human-centered experiences to life with strategy, design & technology.Episode Details:In this episode, Drew interviews Brian Cullinan, Partner at Canopy Music. They explore the profound impact of music on customer and employee experiences. Brian shares his journey through the music industry and how it led him to focus on the intersection of music and retail.They discuss the importance of soundscapes in creating immersive environments, the legal implications of music usage in businesses, and provide case studies of successful music integration. The conversation emphasizes the need for intentionality in designing sound experiences that enhance brand identity and customer engagement.Connect w/ Brian & Canopy: https://www.linkedin.com/in/briancullinan/ https://www.musicbycanopy.com/Connect w/ Drew & StealthX: ⁠https://www.linkedin.com/in/drewhburdick/⁠ ⁠https://stealthx.co

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This episode is 1 hour and 11 minutes long.

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This episode was published on December 18, 2024.

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