EPISODE · Apr 13, 2021 · 24 MIN
In God We Trust, Everyone Else Bring Data
from Contact Center Show · host Amas Tenumah & Bob Furniss
Bob and Amas will entertain with this engaging conversation about: Why does CX still suck even though we have the data to show it. Your know your agents get yelled at, but do you know how much? Can voicemails help to shorten long wait times? And much more... To learn more about the Contact Center Show go to: www.contactcenter.tv
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In God We Trust, Everyone Else Bring Data
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This episode is 24 minutes long.
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This episode was published on April 13, 2021.
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