In-Plant Outlook: From DocuTech to Global Tech: How John Cruser Built Bloomberg’s Award-Winning In-plant

We talked with IPMA President John Cruser about his journey from being Bloomberg's first and only in-plant employee to becoming the global print operations manager overseeing locations in multiple countries. John shared insights into his career growth, the expansion of the in-plant, and how his team's dedication to quality and customer service has been key to its success.