PODCAST · business
Impressions Xchange
by Printing Impressions
The Impressions Xchange podcast discusses topics impacting the graphic imaging community and printing industry. These different series address in-depth news coverage, analysis, and timely interviews. Each episode features interviews and insights bridging the graphic arts industry segments.
Episodes
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Her Imprint: Nicole Baker on Becoming a Leader Without Becoming Somebody Else
Nicole Baker needed a job at 24. A temp agency placed her with CompuMail. She had no background in print, no plan, and no idea she’d found her career. Fourteen years later she’s the director of operations — and she’s nowhere close to done.
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Parlor Talks: Takes From the Show Floor
For this episode of Parlor Talks, Packaging Impressions took to the show floor at LOUPE Americas 2026 and PRINTING United Expo 2026 to get insights on where the industry stands and what lies in its future.
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The Broadcast: Dave Leskusky on Career and Retirement
Dave Leskusky, president of PRINTING United Alliance, who is retiring after 31 years serving the printing industry, sat down with Wide-format Impressions during the 2026 PRINTING United Expo to discuss his career, his reasons for retirement, and lessons learned along the way.
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In-Plant Outlook: K-12 In-plants Find New Paths to Growth
During PRINTING United Expo 2026, In-plant Impressions Editor Bob Neubauer talked with three K-12 in-plant managers from different parts of the country about how they’re growing their operations and taking on more work.
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The Broadcast: How Sheet For Brains is Addressing Mental Health in The Printing Industry
This episode of The Broadcast features Sheet for Brains co-founders Jessica DeCola (director of brand and strategic growth, Blooming Color) and Christopher Minn (founder, Digital Ink) discussing their mental health and wellness initiative for the print industry they started with other industry...
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Her Imprint: Devyn Cretz Traded the Softball Diamond for Direct Mail — and the Lessons Still Apply
Devyn Cretz didn't grow up planning to run operations at a direct mail shop. She grew up playing college softball, graduating through a pandemic, and trying to figure out what came next. What she found was a 35-year-old family business with a lot left to teach her — and an industry that, despite...
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The Broadcast: 9/11: Memories and Meaning - The Interviews
In this special episode, four printing industry veterans share their recollections of 9/11 from an industry standpoint. The interviews presented here are the sourcing interviews for the Wide-format Impressions article, 9/11: Memories and Meaning.
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Parlor Talks: The Packaging Experience at PRINTING United Expo 2026
PRINTING United Expo is what Josh Carruth considers a “melting pot” for the printing and packaging industry. He joins Parlor Talks to chat about packaging-specific happenings at the show, what printers and converters can’t afford to miss, and more.
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The Broadcast: Wide-Format - Growth Under Pressure
Lisa Cross, principal analyst at Alliance Insights uses data from several recent surveys to illustrate how wide-format producers are finding and taking advantage of existing opportunities.
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Her Imprint: From Sports Medicine to Screen Print — How Jessica Tillery Found Her Life's Work in Custom Merch
She didn't come from print. She came from sports medicine, corporate wellness, and a deli. But thirteen years in, Jessica Tillery is running one of Sacramento's most tight-knit custom merch shops — and she's got a lot to say about culture, mentorship, and why Mondays off beats Fridays every time.
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Her Imprint: What Does It Actually Take to Build a 30-Year Print Career? Pam Athan Has a Few Answers.
Pam Athan didn't plan a career in print. She stumbled into a high school elective, met a teacher who changed everything, and never left. Now an account executive at Universal Printing in North Carolina, she's proof that knowing the craft — really knowing it — makes all the difference when you're...
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The Broadcast: Charting Change in the Wide-Format Segment
On the first day of the 2026 Wide-Format Summit, Marco Boer and Dan Marx sat down for a free-flowing discussion of the wide-format segment today, and a view into how it's changing.
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Parlor Talks: The Women in Print Alliance Experience at PRINTING United Expo 2026
PRINTING United Expo is just around the corner. With so much to do at the show, Packaging Impressions spoke with Lisbeth Lyons Black to learn what Women in Print Alliance has in store for attendees.
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A Sneak Peek of the PRINTING AI Pavilion
As PRINTING United Expo 2026 swiftly approaches, Amy Servi-Bonner runs through the state of AI in the industry and where it's headed, plus what attendees should expect from this year's PRINTING AI Pavilion.
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Her Imprint: Stephanie True's Mom Handed Her Screen Printing Equipment and a Nudge — She Was Right
Stephanie True graduated from college with a double major in history and sociology and zero plan — until her mom pointed at some screen printing equipment and said, "You'll run this." Thirty-one years later, she has a lot to say about building teams, earning confidence, asking the questions…
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The Broadcast: The Value of Training and iLEARNING+
Training is important but difficult or too expensive to do, and PSPs find it hard to keep good employees. Joe Marin, senior vice president, membership with PRINTING United Alliance, describes how iLEARNING+ can help meet both of those challenges.
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Her Imprint: What Christine Walsh Learned From Failing Forward, Leading with Transparency, and Never Letting Go of "You Get What You Give"
Christine Walsh never planned to own a print shop. Twenty years, one acquired digital marketing agency, and an AI clone of herself in development later — she has zero regrets. And a lot to say about failure, grit, and building a team where women run the presses.
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Alliance Gives Update on Coalition Work, Tariffs, and the USPS
Ashley Roberts chats with Steph Buka of PRINTING United Alliance about the Alliance's coalition work, and tariff and USPS updates.
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Parlor Talks: FTA Hall of Fame Inductee Catherine Haynes Reflects on Career, Flexo's Future
Inducted into the FTA Hall of Fame this year, Catherine Haynes reflects on her career, shares lessons from the industry, and discusses key trends influencing the future of packaging and flexographic printing.
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The Broadcast: Previewing PRINTING United Expo
Josh Carruth, EVP, exhibitions at PRINTING United Alliance highlights many of the events and activations taking place at this year's event and presents a compelling case for attending. "Your competitors will be there," he says. "If you want to give them that advantage, that's your choice."
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The Broadcast: What To Expect at The Wide-Format Summit
On this episode of the Broadcast, Steve Duccilli, group vice president, PRINTING United Alliance; Denise Gustavson, vice president of editorial and content strategy, PRINTING United Alliance; and Dan Marx, content director, Wide-Format Impressions join host Gabby Houck to discuss the Wide-Format...
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Taking G7+ to International Audiences
Recently, Toni McQuilken sat down with Ray Weiss, to talk about his incredible trip to Asia, where he attended three G7/G7+ summits.
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Maximizing Mail: Zone-Based Pricing and Postal Optimization
Ashley Roberts chats with Brad Duncan, account director at Continuum, about zone-based pricing, the importance of co-mail consolidation, and more.
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The Broadcast: Addressing the AI Knowledge Crisis
This episode of the Broadcast explores a growing knowledge crisis in the printing industry: as experienced press operators and OEM experts retire, they take decades of undocumented, judgment-based knowledge with them — knowledge that AI can't learn from if it was never captured. Amy Servi-Bonner,...
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Her Imprint: How Beth Marston Built a Career in Print by Embracing Change
Thirty years ago, Beth Marston chose print over banking on instinct — and never looked back. In this episode, she opens up about navigating a male-dominated industry, the mentor who got her laid off (in the best possible way), and why giving people confidence might be the most powerful leadership...
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Mental Health Awareness in the Workplace: Destigmatizing Support
In this episode of the Impressions Xchange podcast, Ashley Roberts chats with Adriane Harrison, vice president of human relations consulting at PRINTING United Alliance, about Mental Health Awareness Month and why mental health matters at work and in life.
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Her Imprint: Arpy Simonian on Building a Print Business From Nothing Without a Safety Net
She wasn’t given the business — she built it herself. In this episode of Her Imprint, Arpy Simonian shares how she went from working in her father’s company to starting her own label printing business from her home — with no loans and no backup plan. This is a conversation about confidence,...
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Postal Series Part 1: Candid Thoughts on Recent National Postal Forum
Toni McQuilken and Paul Bobnak recently returned from the National Postal Forum and share their candid thoughts and takeaways.
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Her Imprint: Marie Clarke on Why Print and Mail Still Matter in a Digital World
We’ve all heard it — print is dead. Mail is dying. But what if that’s completely wrong? In this episode of Her Imprint, Marie Clarke shares how print and mail continue to power a multi-trillion-dollar industry, connect communities, and play a critical role in how we communicate today. This is a...
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Her Imprint: How Mary Dolan Built a Business She Never Planned to Run
She didn’t plan to run the business — but she stepped in when it mattered most. In this episode of Her Imprint, Mary Dolan shares how she went from lawyer to business owner, navigating unexpected loss and growing into leadership along the way. This is a conversation about resilience, learning on...
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The Broadcast: Vertical Market Strategies
Businesses in a variety of verticals, whatever that market may be, likely have common expectations – a cluster of branded features that can serve as a guide to help them achieve their branding goals. This thoughtful discussion includes viewpoints representing the wide-format, apparel, and...
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In-Plant Outlook: In-plants Reveal Inkjet Strategies, Expectations, and Real-World Capacity Gains
We talked with eight in-plant managers at the 2026 Inkjet Summit to learn why they’re considering production inkjet and how they expect it will cut color costs, boost capacity, and future proof their operations.
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Printing's Alive: Navigating Print's Future: Jamie McLennan on Strategy, Innovation, and Building Relationships
In this episode of Printing’s Alive, Warren Werbitt talks with Jamie McLennan about the shift from commodity to strategic selling in the print industry. They unpack pricing pressures, customer expectations, and the importance of positioning print as a premium product. The conversation also…
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Her Imprint: How Shawna Hicks Cranston Grew a Print Business through Community and Connection
What if your competition… wasn’t actually your competition? In this episode of Her Imprint, Shawna Hicks Cranston shares how she built a 16-year print and shipping business rooted in community, collaboration, and connection. This is a conversation about relationships, growth, and why helping…
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Canon and Kessler Creative Discuss Strategy, Predictive Service, and Growth
Ashley Roberts welcomes Pete Kowalczuk, of Canon U.S.A., to discuss Canon’s restructuring into a unified Americas production print team. They are joined by and Dina Kessler of Kessler Creative to discuss how demand has shifted toward personalization, variable data, shorter runs, faster…
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The Broadcast: Implementing Lean Business Practices
On this episode of The Broadcast, host Gabby Houck sits down with lean expert Brian Van de Water, CEO of SPL Consulting. Throughout the conversation, Van de Water explains how lean translates beyond manufacturing into front-end processes like order processing, estimating, accounting, and sales…
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Parlor Talks: A Deep Dive on the First Commercial Use of ACTExact Carbon-Negative UV Flexo Ink
ACTExact, a carbon-negative UV flexo ink made with algae-based pigment, is now in commercial use, signaling a step forward in scalable, sustainable solutions for packaging. In this episode of Parlor Talks, we take a closer look at this ink.
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Her Imprint: Jolie Cypert on Building a Business that Fits Your Life
She didn’t just change careers — she bought three businesses at once. In this episode of Her Imprint, Jolie Cypert shares how she went from practicing law to owning four FastSigns locations, building a business rooted in community, culture, and creativity. This is a conversation about...
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The Broadcast: Exploring the Super Bowl as a Graphics Project
At Super Bowl 60, the team at Wasserman Live undertook the massive task of producing, managing, and installing graphics for the event. This episode features Toni McQuilken of NAPCO Media highlighting what it took to get the job done.
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5 Minute Mail - The Extended Cut, April 2, 2026
An extended cut of 5 Minute Mail, looking at the recent Congressional Hearing, USPS fuel surcharges, and what printers should be watching.
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In-Plant Outlook: Behind the Scenes at In-Print 2026 Judging
In this special podcast, we take you behind the scenes of the In-Print™ 2026 contest judging. Host Bob Neubauer talks with the judges as they are making decisions to find out what flaws they spotted and what impressive features caught their attention and led to pieces being chosen as winners.
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Her Imprint: How Kristine Tamblingson Went From Startup Floor to Print Industry Leader
She started in a building with nothing but a concrete slab and a lawn chair. In this episode of Her Imprint, Kristine Tamblingson shares how mentorship, curiosity, and saying yes to opportunity helped her build a career from the ground up in print and packaging. This is a conversation about...
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Elevating Women’s Voices One Conversation at a Time
On this episode of the Impressions Xchange podcast, Denise Gustavson joins Ashley Roberts to discuss the Her Imprint podcast series, the Women's History Month annual series, and to chat about some things Gustavson has learned from other women along the way.
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Her Imprint: How Tonya Spiers Transformed Knight Abbey With Automation and Bold Decisions
What does it take to double a print business — and cut your workforce in half at the same time? In this episode of Her Imprint, Tonya Spiers shares how she transformed Knight Abbey through automation, bold decision-making, and a relentless focus on efficiency and growth. This is a conversation...
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Her Imprint: Taylor Preston on Becoming a Female Installer in the Sign Industry
She didn’t plan a career in print — she found it. In this episode of Her Imprint, Taylor Preston shares how a chance moment led her into the sign industry, where she now installs graphics, coordinates projects, and navigates a role few women step into. This is a conversation about confidence,...
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Her Imprint: How Charity Jackson Turned a Job Loss Into a 30 Year Business
She didn’t just start a business — she built it from nothing at 20 years old. In this episode of Her Imprint, Charity Jackson shares how she turned uncertainty into a 30-year career in the sign industry, found her niche in vehicle graphics, and proved that women belong in every part of...
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The Broadcast: Women Journalists in Industry - Stories from the Field
Adriane Harrison, Denise Gustavson, Gabby Houck, and Toni McQuilken discuss their experiences as women covering an often male-dominated industry, and share how the industry has changed.
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Her Imprint: How Amanda Nicassio Built a Career in Print Without Planning It
She started as a temp receptionist — and built a career she never planned. In this episode of Her Imprint, Amanda Nicassio shares how curiosity, adaptability, and a people-first mindset helped her grow into a leadership role in print. This is a conversation about confidence, connection, and…
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Her Imprint: Crystal Savage on Confidence, Doubt, and Leading Without All the Answers
She didn’t plan a career in print — but she grew into a leader because of it. In this episode of Her Imprint, Crystal Savage shares how she stepped into her brother’s business, learned the industry from scratch, and became the operational and strategic force behind its growth. This is a...
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Her Imprint: How Linda Fox Learned Print From Scratch and Refused to Fail
She didn’t just start a business — she rebuilt one. In this episode of Her Imprint, Linda Fox shares how she purchased a struggling print studio during COVID, navigated major life changes, and turned it into a growing wide format business. It’s a story of resilience, reinvention, and learning to...
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ABOUT THIS SHOW
The Impressions Xchange podcast discusses topics impacting the graphic imaging community and printing industry. These different series address in-depth news coverage, analysis, and timely interviews. Each episode features interviews and insights bridging the graphic arts industry segments.
HOSTED BY
Printing Impressions
CATEGORIES
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