‘In This Together’: A NYC MD’s Account from the Epicenter of the COVID-19 Crisis

Editor’s note: This episode of the MGMA Insights podcast continues a series focused on COVID-19 and its effects on healthcare professionals and their patients. Keep up with the latest updates by visiting the MGMA COVID-19 Action Center at www.MGMA.com/covid. You can also connect with fellow members and healthcare peers at www.community.mgma.com. In this episode, we’re joined by Dhruv Khullar, MPP and practicing MD at Weill Cornell New York-Presbyterian (www.nyp.org). An assistant professor and regular contributor to such publications as The New York Times, Washington Post, Wall Street Journal, USA Today and The Atlantic, Khullar shares his perspective as a hospitalist in the heart of the U.S. COVID-19 crisis. You can read his New Yorker articles here (www.newyorker.com/contributors/dhruv-khullar) “We’re taking all available precautions that we can, but there’s no doubt that there’s some level of risk. I’m just blown away by the level of professionalism of our nurses and our doctors and respiratory therapists and PAs that get up and go to work and assume that risk to care for their patients.” -- Dhruv Khullar Thanks to nThrive for sponsoring this episode. For more information on how nThrive is helping organizations drill into their physician data and achieve substantial results, visit www.nThrive.com. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. You can connect with the podcast for suggestions and comments at @MGMADaniel and @MGMAInsightsPod. This episode is sponsored by ModMed. Every denied claim costs time and money to rework — for care you’ve already delivered. While payers sharpen their own AI tools, ModMed RCM Services pairs seasoned billing specialists with AI designed to help flag claims at risk before they go out the door, so your team can fix issues upfront instead of appealing after the fact. Learn more here.