Innovating in a Mature Market, with Tracey Koziol, Xerox

In the Spotlight with Tracey Koziol, SVP global offerings at Xerox.  In the final episode of series three of In the Spotlight with Quocirca, discover how Xerox is innovating in a mature market and creating customer value. Tracey explains how new businesses divisions focused on areas such as 3D printing, IoT and circular economy are striving to solve societal issues, while in the traditional print market security, flexibility, and resilience are key customer objectives.  Learn how Xerox has prioritised customer and partner communication during the pandemic period to ensure it delivered solutions and analytic insights that made a real difference across remote and hybrid working. Tracey and Louella also explore how new capture, content and workflow services are supporting customer priorities and enabling accessibility and inclusion.   Finally, Tracey highlights the partner opportunity around software-driven sales and its revolutionary CareAR servicing programme. Hosted on Acast. See acast.com/privacy for more information.