Inside outsource - Customer Relationships with Donn Tariga

There’s a growing sense across the mortgage broker industry: the environment is changing faster than many organisations can keep up—and how you manage your customer relationships has never mattered more.In this episode of Inside Outsource, we explore that shift with Donn Tariga, Head of Broker Relationships at outsource Financial—someone who’s seeing these challenges play out in real time.Donn unpacks what’s happening beneath the surface and highlights why strong, proactive broker relationships are critical to navigating uncertainty. He also shares practical, real-world advice to help you to deliver value to your customers.It’s a timely conversation—and one that could reshape how you think about both mortgage broking and the relationships at the heart of it.