Insights: ‘Professional Intimacy’ and its Increasing Impact on the Patient Experience

* Thanks to CareCredit (CareCredit.com/mgma) for sponsoring this episode of MGMA Insights. * In this episode, we’re joined by Dr. Steven Merahn, Chief Medical Officer of Centria Healthcare (centriahealthcare.com). He uses his extensive experience in healthcare and strategic communications to change attitudes and behavior in the industry. Dr. Merahn shares his unique insights on: * Humanizing healthcare and improving the patient-provider relationship * Achieving “professional intimacy” and how to maintain it * The delicate balance between efficiency and time needed to build better patient relationships * The importance of a sustainable post-care relationship Dr. Merahn can be heard speaking at MGMA19 | The Annual Conference, Oct. 13-16 in New Orleans. For more information, check out our Annual Conference blog at mgma.com/fuse. And, as a thank you for being a listener, you can save $200 off registration. Go to mgma.com/bigeasy19 and use the code POD200 to take advantage of the savings. If you like the show, please rate and review it wherever you get your podcasts. We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected]. MGMA Insights is presented by Craig Wiberg, Rob Ketcham, Decklan McGee and Daniel Williams. * Again, thanks to CareCredit for sponsoring this episode of MGMA Insights. To learn more about how CareCredit helps providers deliver a better patient financial experience, visit CareCredit.com/mgma. Allied Medical Waste is the premier medical waste and document shredding company for medical groups all over the United States. On average, Allied helps medical groups save up to 50% on their monthly costs. Allied is known for their great service and impeccable response times. Reach out today for a free quote! Allied has a special offer for all MGMA members: the first 2 months FREE of charge!Connect with us at [email protected] or call (801) 328-8581.