EPISODE · May 11, 2020 · 13 MIN
IS... the customer always right?
from Monty's World Order MWO · host Monty
Sometimes the customer isn't always right, sometimes if not a lot if the time, we need to be told NO but of course in a professional way, and management need to back their employees when a customer is making an attempt degrade the rep or even lie to benefit their own gain or agenda.
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IS... the customer always right?
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