Is the customer really always right?

Is the customer always right? Is there ever a point where it's ok to let them know that they're wrong? In this video, I'll share something you may not have considered when it comes to handing every single situation you face with customers PLUS this will actually work with anyone who says something you disagree with. Want more great tips, sign up for the Rockstar Auto Conference at www.rockstarautoconference.com --------------------------------------- Mat Koenig is the CEO of Buscador de Auto and KonigCo. He is an author, father, and public speaker. When he isn't traveling the country helping the best get better, he spends his time relaxing at home in Kalamazoo, Michigan. He is also the co-founder of the Rockstar Auto Conference with Christopher Speer. Learn more about attending at http://rockstarautoconference.com If you'd like information about booking Mat to speak to your team live in person, or virtually, please email [email protected] KonigCo 1918 W. Milham Ave. Suite 1, Portage, MI 49024 Here is a Google Maps link to our location: https://goo.gl/maps/2R538 Phone: 269.312.1787 Call or text our office line now! Visit our website https://www.konig.co KonigCo exists to connect Dealers with Buyers. Our dealership connection tools include: STAND OUT from your competitors with the best video email from any iPhone or Android device or your computer with Auto Videos http://www.konig.co/followupvideos/ Buscador de Auto 1918 W. Milham Ave. Suite 2, Portage, MI 49024 Phone: 269-459-2180 Learn more at http://konig.co/Spanish Buscador de Auto helps dealers advertise their new and used car inventory in Spanish. See live inventory at http://buscadordeauto.com Subscribe to my YouTube channel at http://j.mp/imasubscriber Subscribe to Motivational Quick Tips on Soundwise