EPISODE · Nov 13, 2024 · 33 MIN
Day 1 - Is Your Response Time Costing You Move-Ins?
from Start With Occupancy · host Tiffany Hill Allen
Welcome to Day 1 of the 21-Day Sales Series!Let’s talk about something real: families don’t start looking for senior living just for fun. When they call you, it’s because something urgent is happening. And your ability to respond quickly and with care can be the difference between a move-in and a missed opportunity.In this episode, I’m walking you through the five reasons why speed matters when handling inquiries—and how to set up your team and systems to respond in a way that builds trust and drives occupancy.If you’re tired of waiting on walk-ins or watching leads go cold, this one is for you.What You’ll Learn:Why “speed to lead” is outdated and what to say insteadHow to position your community as the go-to expert from the very first callSimple systems and scripts to help your staff respond like prosHow to turn quick follow-up into higher tour conversion ratesReal talk on CRM tools, tracking, and how to stop losing leads to sticky notes..Be honest, raise your hand if you are a sticky note pro!!!✨ BONUS COMING SOON:📲 Let’s Stay Connected:Loved this episode? Take a screenshot and DM me on Instagram with your community name—I’d love to shout you out!And don’t forget to:✔ Subscribe to the podcast✔ Share this with your FAVORITE business buddy✔ Join the Momentum Marketing Bootcamp!For more insights, check out the blog, Turning The Tide and Subscribe to the YouTube ChannelWant to stay in touch?Follow me on social: YouTube + Facebook + Instagram + LinkedinTogether, we can Inspire Change, Impact Lives, and Improve Outcomes!What topic do you want me to cover? Text it here!Support the showLooking for a mentor to receive more tips on growing occupancy and revenue? Join the Facebook Group for FREE monthly trainings . Click Here For FB GroupSubscribe to the Start With Occupancy YouTube channel to interact with me on weekly live chats and ask questions in real-time Click Here For YT PageBookmark the Impact Hub website to your browser for continual updates, new resources and LIVE workshops available to you. Click Here For Start With Occupancy website.
What this episode covers
Welcome to Day 1 of the 21-Day Sales Series! Let’s talk about something real: families don’t start looking for senior living just for fun. When they call you, it’s because something urgent is happening. And your ability to respond quickly and with care can be the difference between a move-in and a missed opportunity. In this episode, I’m walking you through the five reasons why speed matters when handling inquiries—and how to set up your team and systems to respond in a way that builds trust ...
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Day 1 - Is Your Response Time Costing You Move-Ins?
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