Klient kupuje raz w życiu. Jak mierzyć głos klienta bez budżetu? — Magda Sławęta (Develia)

from Piotr Wojciechowski | Customer Experience · host Piotr Wojciechowski

Jak budować CX w branży, gdzie klient nie wraca. Magda Sławęta z Develii o mierzeniu głosu klienta przy jednorazowych, wielkich zakupach — bez wielkiego budżetu i bez działu badań.Kluczowe wątki: Customer Experience, voice of the customer, Service Design, budżet na badania, zaufanie klienta.

Episode metadata supplied by the publisher feed · Published Sep 10, 2026

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Klient kupuje raz w życiu. Jak mierzyć głos klienta bez budżetu? — Magda Sławęta (Develia)

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