How Persuasive Is Personalized Advertising?

In this episode, Vincent Huang (Hong Kong Baptist University) sits down with Dominic Yeo (Hong Kong Baptist University) to discuss Dominic's Journal of Advertising Research article, "How Persuasive Is Personalized Advertising? A Meta-Analytic Review of Experimental Evidence of the Effects of Personalization on Ad Effectiveness," coauthored with Tsz Hang Chu (Hong Kong Shue Yan University) and Qiqi Li (Hong Kong Baptist University), recently named runner-up for JAR's Best Paper of 2025. Dominic explains why personalized advertising actually works, and why the "creepiness factor" we often associate with it may matter less than we think. Drawing on a meta-analysis of 53 experimental studies and nearly 12,000 participants, Dominic and his coauthors directly compare personalized and non-personalized ads across consumer attitudes and behavioral intentions. The headline finding is that personalization is, on average, more persuasive than generic advertising, and the mechanism behind that effect is perceived relevance rather than reduced intrusiveness. In fact, personalization did not significantly increase perceived intrusiveness at all, suggesting that the benefits of feeling understood tend to outweigh the costs of feeling watched.Vincent and Dominic also dig into a key boundary condition that emerged from the moderator analysis: actual personalization based on real participant data is far more effective than scenario-based, imagined personalization, and covert personalization (think behavioral targeting based on browsing history) tends to outperform overt personalization (like inserting a consumer's first name into an ad). The practical takeaway for advertisers is to keep investing in personalization, but to do it with relevance, not gimmickry, in mind. Read the full paper here: https://doi.org/10.1080/00218499.2025.2467763To keep up to date on the latest JAR news sign up for our newsletter: https://lp.constantcontactpages.com/su/mtD04QNAnd follow us on LinkedIn: https://www.linkedin.com/company/82528291/admin/