Jared Humiston, President & CEO, Adirondack Technical Solutions (ADKtechs)

In this episode, Jared Humiston, President and CEO of Adirondack Technical Solutions (ADKtechs), shares his journey from a small startup to a thriving IT service provider focused on proactive cybersecurity, strategic growth, and company culture. Discover how intentional client selection, embracing technology, and investing in team well-being have fueled their success over two decades.Key TopicsFounding story: Starting with a single customer and scaling rapidly within three to four yearsEvolution of tech services: From hardware sales and on-premises solutions to cloud-based security and remote accessStrategic move: Transitioning to a multi-use facility to support growth and attract talent in upstate New YorkOperational efficiencies: Streamlining processes through AI, standardized procedures, and reducing client count for personalized serviceClient focus: Valuing quality, uptime, and proactive security over quantity of clients for better retention and less chaosCompany culture: Investing in employee benefits, team camaraderie, and reduction of turnover to improve service and moraleFuture outlook: Incorporating AI, industry consolidation trends, and expanding talent reach across the East CoastAdvice for potential clients and employees: Valuing partnership, strategic guidance, and a strong culture over purely cost-driven decisionsMore InformationADK Techs WebsiteJared on LinkedIn